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- Tasks: Lead a team of 130, ensuring top-notch cleaning standards across two London sites.
- Company: Join a growing company that values talent and diversity in the workplace.
- Benefits: Enjoy employee ownership, paid volunteering days, exclusive discounts, and ongoing training.
- Why this job: Be part of a dynamic team making a real impact in the transportation sector.
- Qualifications: Experience in managing large contracts and strong leadership skills are essential.
- Other info: Security clearance (DBS) is required for this role.
The predicted salary is between 48000 - 72000 £ per year.
Based across London, £60,000 per annum dependent on experience. We are looking for an experienced Account Lead to join our growing London division overseeing a large transportation contract. As an Account Lead, you will be managing 2 sites across London ensuring high cleaning standards are achieved, while maximising business opportunities with a hands-on approach. You will provide outstanding management to a team of 130, demonstrating the energy and drive to take the contract forward.
As an Account Lead, you will be:
- Managing the operating profits and gross revenues, providing outstanding leadership, management, and direction to your team
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Holding regular contract and specification review meetings with customers
- Responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth
As an Account Lead, you will have:
- Demonstrable experience successfully overseeing large value contracts
- Able to multi-task and work in a pressurised environment, using time proactively to ensure that potential problems do not surface
- A strong sense of commercial awareness paired with financial management, and IT literacy
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
What we offer you:
- Employee Ownership - You are part of our success!
- Two paid volunteering days per year - Give back to a cause that matters to you
- Exclusive perks and discounts - More than 250 deals available
- Ongoing training and development - From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments: Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.
Please note: Security clearance (DBS) is required for this role.
Key Qualifications: Management Qualification
Account Lead employer: Churchill Services
Contact Detail:
Churchill Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Lead
✨Tip Number 1
Network with professionals in the cleaning and facilities management industry. Attend relevant events or join online forums to connect with others who may have insights into the role of an Account Lead.
✨Tip Number 2
Research the company’s current contracts and clients, especially in the transportation sector. Understanding their operations will help you demonstrate your knowledge and enthusiasm during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed large teams and contracts in the past. Highlight your leadership style and how it aligns with the company's values.
✨Tip Number 4
Familiarise yourself with Health & Safety regulations relevant to the cleaning industry. Being able to speak confidently about these will show your commitment to maintaining high standards.
We think you need these skills to ace Account Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large contracts and teams. Use specific examples that demonstrate your leadership skills and ability to maintain client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with financial management and health and safety systems, as these are key aspects of the job.
Highlight Relevant Skills: In your application, emphasise your commercial awareness, ability to multi-task, and experience in a pressurised environment. These skills are crucial for the Account Lead position.
Showcase Continuous Improvement Initiatives: Include examples of how you have identified opportunities for cost savings and account growth in previous roles. This will demonstrate your proactive approach and commitment to excellence.
How to prepare for a job interview at Churchill Services
✨Showcase Your Leadership Skills
As an Account Lead, you'll be managing a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and managed teams in the past.
✨Demonstrate Financial Acumen
Since the role involves managing operating profits and revenues, brush up on your financial management skills. Be ready to talk about your experience with budgeting, forecasting, and any cost-saving initiatives you've implemented.
✨Highlight Client Relationship Management
Strong client relationships are key in this role. Prepare to share specific examples of how you've maintained high levels of client satisfaction and navigated challenging situations with clients.
✨Understand Health & Safety Regulations
Given the importance of Health & Safety in the cleaning industry, make sure you are familiar with relevant regulations. Be ready to discuss how you've ensured compliance in previous roles and how you plan to uphold these standards.
