Service Charge Ledger Manager in Ringwood

Service Charge Ledger Manager in Ringwood

Ringwood Full-Time 30000 - 40000 £ / year (est.) No home office possible
Churchill Retirement PLC

At a Glance

  • Tasks: Manage day-to-day finance operations and lead a growing team in a fast-paced environment.
  • Company: Join Churchill Estates Management, a family-run leader in housing for the over 60s.
  • Benefits: Enjoy competitive salary, 25 days holiday, private medical insurance, and more.
  • Why this job: Make a real impact while developing your skills in a supportive and collaborative culture.
  • Qualifications: GCSE Maths and English, accountancy qualification, and supervisory experience required.
  • Other info: Be part of a top-rated workplace with excellent career growth opportunities.

The predicted salary is between 30000 - 40000 £ per year.

Location: Office-based in Ringwood

Hours: Full-time, 37 hours per week.

About the role: It’s exciting and busy times at Churchill Estates Management (CEM) and we are currently recruiting for a Service Charge Ledger Manager within the Accounts & Finance Department. Based at our Head Office in Ringwood, you will be responsible for the day-to-day management of the Sales Ledger, Purchase Ledger, Treasury and Credit Control functions. The Service Charge Ledger Manager will be responsible for a small, but growing team to administer the Service Charge collection for our portfolio of owners, payment and facilitation of relevant suppliers, managing receipts within siloed virtual accounts and credit control where necessary. You must be prepared to work in a high volume, fast paced environment with multiple stakeholders involved. Churchill Estates Management also prides itself on leading the way with project development, continually improving processes so your involvement with these projects is critical whilst empowering the existing team to maintain day-to-day expectations.

Responsibilities:

  • Overseeing the daily transactions carried out by the Sales, Purchase and Treasury Ledger Clerks as well as the debt recovery procedures of the Credit Controller to ensure internal KPIs are adhered to.
  • Respond to service charge queries, allocating them to the appropriate finance colleagues and monitoring response times.
  • Assist with the reconciliation of service charge transactions relating to services provided to residents.
  • Work closely with the Head of Service Charge and operational teams to provide accurate information relating to service charge transactions.
  • Communicating and managing our close relationships with our Suppliers.
  • Overseeing future projects to streamline our processes.
  • Maintain accurate financial records and datasets across Excel and internal finance systems, namely being Qube.
  • Ensure compliance with relevant legislation, policies, and best practice relating to service charges.
  • Lead, motivate and develop the Service Charge team, setting objectives, managing performance and building technical capability.

About you: We’re looking for a stakeholder-focused, confident communicator with excellent organisational skills, who is self-motivated and able to thrive in a collaborative and busy environment. You will demonstrate previous experience in a supervisory capacity or managerial role. Accuracy and attention to detail is essential as you will be dealing with large amounts of numerical data. You will have experience of using Microsoft Word and Excel to an intermediate level. You’ll be educated to GCSE level C / 5 minimum or equivalent in Maths and English Language and have an accountancy qualification. Previous experience of Qube Property Management System would be an advantage.

How you’ll be rewarded:

  • Competitive salary
  • Annual holiday entitlement of 25 days, plus Bank Holidays
  • Day off on your birthday
  • Individual + partner private medical insurance
  • Free on-site parking
  • Group Personal Pension Plan
  • Life Assurance
  • John Lewis vouchers - £200 to all expectant mums and dads
  • Bluecrest Health Screening every 3 years
  • Colleague Introduction reward scheme
  • Professional subscriptions
  • Professional development
  • Social committees and charity events

About us: We are Churchill Living, the leading provider of housing that offers freedom, independence, and unrivalled living value for the over 60s, and we’re looking for people like you! As a family-run, privately-owned business we have a strong culture built on trust and integrity. We’re proud of what we do, and the people we work with, and we believe in giving something back to the communities where we operate. Our success is built on our fantastic team of more than 700 Colleagues across the country, which is growing all the time. We pride ourselves on building beautiful, quality apartments in desirable locations across the country for those looking for greater freedom and independence. Our developments are designed to provide safety, support and a sense of community for our Customers to enjoy, ensuring peace of mind for them and their families. We are proud to have been voted a Sunday Times Top 10 'Best Places to Work' based on our Colleague feedback. Not only that, but we’ve won a host of industry awards including the prestigious Housebuilder of the Year at the WhatHouse? Awards.

Service Charge Ledger Manager in Ringwood employer: Churchill Retirement PLC

Churchill Estates Management is an exceptional employer, offering a supportive and collaborative work environment in the picturesque town of Ringwood. With a strong focus on employee development, competitive benefits including private medical insurance and generous holiday entitlement, and a commitment to community engagement, we empower our team to thrive while making a meaningful impact in the lives of our residents. Join us and be part of a family-run business that values trust, integrity, and excellence.
Churchill Retirement PLC

Contact Detail:

Churchill Retirement PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Charge Ledger Manager in Ringwood

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance and property management sectors. You never know who might have a lead on the perfect Service Charge Ledger Manager role or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Churchill Estates Management. Understand their values, projects, and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Practice your communication skills! As a Service Charge Ledger Manager, you'll need to interact with various stakeholders. Role-play common scenarios with a friend to boost your confidence and refine your approach.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at Churchill Estates Management.

We think you need these skills to ace Service Charge Ledger Manager in Ringwood

Sales Ledger Management
Purchase Ledger Management
Treasury Management
Credit Control
Team Leadership
Stakeholder Management
Financial Record Keeping
Data Reconciliation
Communication Skills
Project Management
Attention to Detail
Microsoft Excel (Intermediate)
Qube Property Management System
Organisational Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Charge Ledger Manager role. Highlight your experience in managing ledgers, credit control, and any relevant software like Qube. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Churchill Estates Management. Share specific examples of your previous managerial experience and how you’ve improved processes in past roles.

Showcase Your Communication Skills: As a Service Charge Ledger Manager, you'll be dealing with multiple stakeholders. Make sure to demonstrate your excellent communication skills in your application. We love seeing candidates who can convey complex information clearly and effectively!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our fantastic team!

How to prepare for a job interview at Churchill Retirement PLC

✨Know Your Numbers

As a Service Charge Ledger Manager, you'll be dealing with a lot of numerical data. Brush up on your financial knowledge and be ready to discuss how you've managed ledgers in the past. Familiarise yourself with key metrics and KPIs that are relevant to the role.

✨Showcase Your Leadership Skills

This role involves leading a small team, so be prepared to share examples of how you've motivated and developed team members in previous positions. Think about specific situations where you’ve set objectives or improved performance.

✨Understand the Company Culture

Churchill Estates Management values trust and integrity. Research their company culture and be ready to discuss how your personal values align with theirs. This will show that you're not just a fit for the role, but also for the company.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills, especially in high-pressure situations. Prepare examples of how you've handled service charge queries or reconciled transactions in the past, highlighting your attention to detail and organisational skills.

Service Charge Ledger Manager in Ringwood
Churchill Retirement PLC
Location: Ringwood

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