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- Tasks: Oversee retirement housing developments and ensure exceptional customer service.
- Company: Join Churchill Estates Management, a leader in retirement property management.
- Benefits: Competitive salary, company car, healthcare, and generous annual leave.
- Why this job: Make a real difference in the lives of retirees while developing your career.
- Qualifications: Experience in property management and strong people skills required.
- Other info: Flexible working with opportunities for professional development and growth.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Locations: Greater London
Contract / Hours: Permanent position, 37 hours per week
Package: Competitive salary, company car or car allowance with excellent Colleague benefits
About the role
Churchill Estates Management are recruiting for an Area Manager to oversee a number of independent retirement housing developments in and around Greater London, spanning from Staines across to Dartford. The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability.
The Area Manager will undertake regular visits to sites in their region, maintaining customer relationships with external landlords and Homeowners, whilst supporting and developing a team of Lodge Managers - these are our colleagues on site who co-ordinate day-to-day activities including maintenance, health & safety and events. The Area Manager will also take direct responsibility for the property management of a selection of retirement properties. In all, there are 19 sites to manage across the region.
The Area Manager supports their team's professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard.
Other duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners - the Leaseholders - negotiating with contractors and overseeing performance. The Area Manager will build internal relationships with our support teams based at Head Office in Ringwood, Hampshire. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20's) and Human Resources. This role is based from home, with extensive travel across the region. There will be occasions when visits to our Head Office will be required.
The hours of work are 9.00am - 5.30pm, Monday to Thursday and 9.00am - 5.00pm on Fridays.
About you
Our Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM, preferably with experience of the leasehold retirement sector. With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy.
You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will be extremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities. You will demonstrate excellent IT skills with sound knowledge of MS Office applications. To carry out this essential role, you will require a full UK Driving Licence and it would be preferable to be based in or around London for ease of travel.
How you will be rewarded
- Competitive salary
- Company car or cash for car allowance
- Annual leave entitlement of 25 days, plus Bank Holidays
- Day off for your birthday
- BUPA Healthcare
- Company pension contribution
- Life assurance
- Professional development and training academy resources
- Incentive schemes for the referral of new colleagues, clients, land and management opportunities, subject to terms and conditions
- Professional memberships reimbursed
- Employee assistance programme
- Reward card
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty. We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today!
Area Manager in City of London employer: Churchill Retirement PLC
Contact Detail:
Churchill Retirement PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for an Area Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Since Churchill Estates Management emphasises trust and communication, think of examples from your past that showcase these qualities. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing that Area Manager gig! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Area Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Highlight your experience in property management and any relevant qualifications. We want to see how your skills align with our values and the specific requirements of the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how you can contribute to our team. Be sure to mention your people management experience and how you’ve exceeded expectations in previous roles.
Showcase Your Communication Skills: As an Area Manager, excellent communication is key. In your application, demonstrate your written communication skills clearly and professionally. We love seeing candidates who can convey their thoughts effectively, so make every word count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Churchill Estates Management!
How to prepare for a job interview at Churchill Retirement PLC
✨Know Your Property Management Stuff
Make sure you brush up on your knowledge of property management and building structures. Familiarise yourself with the specifics of leasehold retirement sectors, as this will show that you're not just a candidate, but someone who understands the unique challenges and needs of the role.
✨Show Off Your People Skills
As an Area Manager, you'll be leading a dispersed team, so it's crucial to demonstrate your people management experience. Prepare examples of how you've successfully developed teams, handled conflicts, and built relationships with stakeholders. This will highlight your ability to lead and inspire others.
✨Be Ready for Budget Talk
Since you'll be controlling expenditure and producing budgets, be prepared to discuss your experience with financial management. Bring examples of how you've managed budgets in the past and be ready to talk about your approach to ensuring profitability while maintaining high service standards.
✨Get Familiar with Company Values
Churchill Estates Management values Trust, Openness, Respect, Communication, and Honesty (TORCH). Make sure you understand these values and think of ways you can embody them in your role. During the interview, relate your experiences back to these values to show you're a perfect fit for their culture.
