Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate activities and provide top-notch service to our retirement community.
- Company: Join Churchill Estates Management, a leader in retirement living.
- Benefits: Enjoy 24 days holiday, life assurance, and professional development.
- Why this job: Make a real difference in people's lives while enjoying a fulfilling role.
- Qualifications: Experience in customer service and administration is essential.
- Other info: Be part of a growing team with excellent career opportunities.
The predicted salary is between 21429 - 30000 £ per year.
Salary: £21,428.57 per annum, plus excellent benefits
Hours: Monday to Friday, 08:00 am to 14:00 pm, (30 hours per week)
Location: Moorend Park Road, Cheltenham, Gloucestershire, GL53 0LA
About the role
Churchill Estates Management are recruiting for an exceptional Development Manager for our retirement development in Cheltenham. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.
Reporting to the Area Manager, you will be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you will be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.
About you
This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.
Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you will have an outgoing and friendly personality with a love of people. You will know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.
To support with the organisation of events and to effectively administer the maintenance of the site, you will be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.
How you will be rewarded
- Annual holiday entitlement of 24 days + Bank Holidays (Pro rata)
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
- Immensely rewarding work
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty. We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.
We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.
Part time Development Manager in Cheltenham employer: Churchill Retirement PLC
Contact Detail:
Churchill Retirement PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Development Manager in Cheltenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Churchill Estates Management. Understand their values and what they stand for. This will help you connect with them during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in customer service and administration aligns with the role of Development Manager. Confidence is key!
✨Tip Number 3
Show your personality! The job requires someone who loves working with people, so let your friendly side shine through. Share stories that highlight your outgoing nature and ability to handle situations with sensitivity and diplomacy.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, applying directly shows your enthusiasm for the role and gives us a chance to see your passion for providing excellent customer service.
We think you need these skills to ace Part time Development Manager in Cheltenham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and working with people. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in administration, customer service, or similar fields. We’re looking for someone who understands the importance of providing a hassle-free living experience, so connect your past roles to this position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Churchill Retirement PLC
✨Know Your Stuff
Before the interview, make sure you understand Churchill Estates Management's values and mission. Familiarise yourself with their approach to retirement living and think about how your background in administration and customer service aligns with their goals.
✨Showcase Your People Skills
As a Development Manager, you'll be working closely with residents and contractors. Prepare examples of how you've successfully managed relationships in previous roles. Highlight your ability to be friendly yet assertive when needed.
✨Demonstrate Your Organisational Skills
This role requires excellent administration skills. Be ready to discuss your experience with scheduling, event organisation, and using Microsoft Office applications. Bring examples of how you've kept things running smoothly in past positions.
✨Be Ready for Scenario Questions
Expect questions that assess your judgement and ability to handle pressure. Think of scenarios where you've had to act with sensitivity or manage safety concerns. Show them you can stay calm and make sound decisions in challenging situations.
