Careline Support Ltd. is seeking an experienced Operations Manager / Call Centre Manager to lead our Ringwood-based team. You will oversee operational calls, alarms services and reporting, while driving performance and coaching staff to exceed targets.
You’ll manage KPIs, forecast demand, handle complaints, and work with stakeholders to support growth, all within a supportive, professional environment.
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Senior Call Centre Ops Manager — Lead & Coach (Company Car) in Southampton employer: Churchill Retirement Living
Churchill Retirement Living is an exceptional employer, offering a competitive salary and a comprehensive benefits package, including a bonus scheme and car allowance. With a strong focus on employee growth and a supportive family-run culture, we pride ourselves on creating beautiful, purpose-built retirement developments in desirable locations like Honiton. Join us to be part of a rapidly growing company that values its people and fosters a rewarding work environment.
Contact Details:
Churchill Retirement Living Recruitment Team
