At a Glance
- Tasks: Lead and motivate the Service Charge Team while managing budgets and accounts.
- Company: Join Churchill Estates Management, a progressive leader in Retirement Living accommodation.
- Benefits: Enjoy a competitive salary, 25 days holiday, private medical insurance, and more.
- Other info: Dynamic work environment with opportunities for career progression.
- Why this job: Shape processes and make a real impact in a growing company.
- Qualifications: Strong leadership skills, advanced Excel proficiency, and Level 3 Leasehold Management qualification required.
The predicted salary is between 45000 - 55000 £ per year.
Job title: Head of Service Charge Location: Ringwood (office based) BH24 3FA Hours: Monday to Friday, 37 hours per week
Package: Competitive salary plus excellent Colleague benefits About the role As part of the Senior Management Team reporting to the Managing Director, the scope of the role is both strategic and operational.
This is a great opportunity to shape and improve processes, manage, motivate and drive forward the Service Charge Team acting as an important voice on various projects across the business.
You will ensure that all service charge budgets and accounts are prepared accurately, within CEM workflow timeframes and in accordance with current legislation, lease requirements and industry practice.
You will also have responsibility for the Transactional Service Charge Team, this includes Sales/Purchase Ledger and Credit Control functions.
The role is varied, holding key relationships with external stakeholders such as solicitors, banks, accountants, auditors, government bodies, suppliers, owners and other industry bodies relevant to the Service Charge function.
In addition, you will work closely with the Group Finance function, which is also based in Ringwood, to share best practice.
About you We’re looking for a strong people leader with excellent management skills, highly motivated and organised, with the ability to prioritise and work with other senior Colleagues to assist in moving our business forward.
Due to the high levels of reporting, you will need to have strong IT skills particularly with MS Office and importantly advanced Excel skills.
Experience using software such as Qube Property Management System would be a strong advantage, but not essential.
This role would be a good opportunity for someone seeking to progress their career to a Head of Department, or equally someone who is currently operating at that level but is seeking to find a role where they can lead and support a team of finance Colleagues through a program of change.
It is essential that you hold the Property Institute’s Level 3 qualification in Leasehold Management.
You will need to have demonstratable understanding of leasehold management and Service Charge legislation.
How you’ll be rewarded Competitive salary Annual holiday entitlement of 25 days + Bank Holidays Day off on your Birthday Private medical insurance Health screening Life Assurance Eye Care reimbursement Colleague Introduction reward scheme Employee assistance programme Bright, contemporary offices in Ringwood with free, on-site parking
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.
We understand the importance of protecting your personal data when you submit a job application.
For more information on how we process your personal data please read our Privacy Policy.
About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 270 developments nationally.
That means we oversee more than 10,000 apartments, providing property services and customer care to over 12,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We understand the importance of protecting your personal data when you submit a job application.
For more information on how we process your personal data please read our Privacy Policy.
Head of Service Charge in Southampton employer: Churchill Retirement Living
Churchill Retirement Living is an exceptional employer, offering a dynamic work environment in St Albans where you can kickstart your career in Land Acquisition. With a strong focus on employee development, you will be part of a high-performing team that values collaboration and innovation, providing ample opportunities for growth and progression. Enjoy a competitive salary, attractive incentives, and a supportive culture that prioritises your well-being and professional journey.
Contact Details:
Churchill Retirement Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Service Charge in Southampton
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Churchill Retirement Living.
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Got your eye on a specific company like Churchill Retirement Living? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
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We think you need these skills to ace Head of Service Charge in Southampton
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head of Service Charge role at Churchill Retirement Living, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Churchill Retirement Living
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Churchill Retirement Living operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Churchill Retirement Living. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Churchill Retirement Living.
