At a Glance
- Tasks: Support applications, resolve service desk tickets, and enhance system efficiency.
- Company: Join Churchill Retirement Living, a fast-growing family-run business in the UK.
- Benefits: Competitive salary, 24 days holiday, birthday off, and great colleague perks.
- Other info: Exciting growth opportunities in a supportive and dynamic environment.
- Why this job: Be part of a team that values innovation and personal development.
- Qualifications: Experience with SaaS and third-party applications in a commercial setting.
The predicted salary is between 27000 - 33000 £ per year.
Location: Ringwood, Hampshire, BH24 3SG Rewards & Benefits: Competitive salary, excellent Colleague benefits, ongoing investment into your personal development.
About us We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector and we're looking for people like you.
We're a family-run, privately-owned business and we're going places.
We pride ourselves on building beautiful, quality, purpose-built one- and two-bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life.
Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.
including being recognised by The Sunday Times as the 03rd Best Company to Work For in the UK and we were the first ever retirement living specialist ever to be crowned overall 'Housebuilder of the Year' by the What House?
About the role Our new Applications Support Analyst will provide an inhouse system administrator role.
Reporting to the Applications Support Supervisor and working alongside our wider IT team, your day-to-day responsibilities will include: Resolving service desk tickets relating to a range of assigned applications, documenting resolutions and actions undertaken.
Supporting the business with system reports and wider day to day system operations.
Taking a lead with system upgrades tasks including the management of UAT.
Working with our in-house training academy to support the onboarding of new application users.
Providing support and advice to all application users to ensure we are making the most the of our technology efficiencies. Based in our modern Head Office in Ringwood.
Hours – 9.00 – 5.30 Monday to Thursday and 9.00 – 5.00 on Friday.
This is a great opportunity for a methodical, proactive, and analytical applications specialist who has previous experience supporting and advising a business on how to maximise their system capabilities.
ensuring you can demonstrate experience of working with Saas and third-party applications within a commercial orientated business we would encourage you to apply.
Our new Applications Support Analyst will be joining a great team, at a really exciting time as we continue to invest in our technology and infrastructure across the Churchill Group.
How you'll be rewarded Competitive salary Annual holiday entitlement of 24 days + Bank Holidays Day off on your birthday Excellent Colleague benefits including: John Lewis vouchers - 200 to all expectant parents Ongoing investment into your personal development Colleague well-being initiatives and ambassadors Peer recognition programme Colleague referral bonus Access to Employee Assistance programme Eyecare reimbursement Land introduction bonus Charity events linked to Churchill Foundation Join the Churchill family and be part of an ambitious and successful business who value and appreciate their people.
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Application Support Analyst / Service Desk in Southampton employer: Churchill Retirement Living
Churchill Retirement Living is an exceptional employer, offering a competitive salary and a comprehensive benefits package, including a bonus scheme and car allowance. With a strong focus on employee growth and a supportive family-run culture, we pride ourselves on creating beautiful, purpose-built retirement developments in desirable locations like Honiton. Join us to be part of a rapidly growing company that values its people and fosters a rewarding work environment.
Contact Details:
Churchill Retirement Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst / Service Desk in Southampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Churchill Retirement Living values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Churchill Retirement Living might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Churchill Retirement Living!
✨Direct Apply to Churchill Retirement Living
Let's not forget to apply directly through the Churchill Retirement Living website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Support Analyst / Service Desk in Southampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Churchill Retirement Living.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Churchill Retirement Living. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Churchill Retirement Living
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
