At a Glance
- Tasks: Support and optimise applications, resolve service desk tickets, and assist users with system operations.
- Company: Join Churchill Retirement Living, a fast-growing family-run business in the retirement sector.
- Benefits: Competitive salary, 24 days holiday, birthday off, and excellent colleague perks.
- Other info: Exciting growth opportunities in a supportive and collaborative environment.
- Why this job: Be part of a dynamic team making a real difference in people's lives.
- Qualifications: Experience with SaaS applications and strong problem-solving skills required.
The predicted salary is between 25232 - 30839 £ per year.
Location: Ringwood, Hampshire, BH24 3SG Rewards & Benefits: Competitive salary, excellent Colleague benefits, ongoing investment into your personal development.
About us We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector and we're looking for people like you.
We're a family-run, privately-owned business and we're going places.
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
We're proud of what we do, and the people we work with.
We have ambitious growth plans for the future, now employing 700 people and growing all the time.
We pride ourselves on building beautiful, quality, purpose-built one- and two-bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life.
Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.
We've won a host of awards; including being recognised by The Sunday Times as the 03rd Best Company to Work For in the UK and we were the first ever retirement living specialist ever to be crowned overall 'Housebuilder of the Year' by the What House?
Awards.
About the role Our new Applications Support Analyst will provide an inhouse system administrator role.
Primarily for Churchill Estates Management's hosted applications which include; MRI's Qube and Civica's CX.
Reporting to the Applications Support Supervisor and working alongside our wider IT team, your day-to-day responsibilities will include: Resolving service desk tickets relating to a range of assigned applications, documenting resolutions and actions undertaken.
Maintaining and updating technical documents and procedures.
Supporting the business with system reports and wider day to day system operations.
Preparing maintenance and upgrade schedule proposals for your manager's review. Taking a lead with system upgrades tasks including the management of UAT.
Working with our in-house training academy to support the onboarding of new application users.
Providing support and advice to all application users to ensure we are making the most the of our technology efficiencies.
Based in our modern Head Office in Ringwood.
Hours – 9.00 – 5.30 Monday to Thursday and 9.00 – 5.00 on Friday.
About you: This is a great opportunity for a methodical, proactive, and analytical applications specialist who has previous experience supporting and advising a business on how to maximise their system capabilities.
You'll be a confident systems administrator with the proven ability to work within a collaborative team environment whilst taking the initiative with your own responsibilities.
Knowledge of Qube, Civica CX, COINS or People HR would be a distinct advantage, however; ensuring you can demonstrate experience of working with Saas and third-party applications within a commercial orientated business we would encourage you to apply.
We are also looking for someone with excellent problem solving and investigation skills, who completely appreciates the importance of creating detailed documentation.
Our new Applications Support Analyst will be joining a great team, at a really exciting time as we continue to invest in our technology and infrastructure across the Churchill Group.
How you'll be rewarded Competitive salary Annual holiday entitlement of 24 days + Bank Holidays Day off on your birthday Excellent Colleague benefits including: John Lewis vouchers
- 200 to all expectant parents Ongoing investment into your personal development Colleague well-being initiatives and ambassadors Peer recognition programme Colleague referral bonus Access to Employee Assistance programme Eyecare reimbursement Land introduction bonus Charity events linked to Churchill Foundation Join the Churchill family and be part of an ambitious and successful business who value and appreciate their people.
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Applications Support Analyst - Ringwood employer: Churchill Retirement Living
Churchill Retirement Living is an exceptional employer, offering a competitive salary and a comprehensive benefits package, including a bonus scheme and car allowance. With a strong focus on employee growth and a supportive family-run culture, we pride ourselves on creating beautiful, purpose-built retirement developments in desirable locations like Honiton. Join us to be part of a rapidly growing company that values its people and fosters a rewarding work environment.
Contact Details:
Churchill Retirement Living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Applications Support Analyst - Ringwood
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Churchill Retirement Living or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Churchill Retirement Living.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Churchill Retirement Living.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Churchill Retirement Living that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Applications Support Analyst - Ringwood
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Churchill Retirement Living.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Churchill Retirement Living and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Churchill Retirement Living
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Churchill Retirement Living uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
