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- Tasks: Join us as a Maintenance Technician, providing top-notch support for our retirement apartments.
- Company: Churchill Retirement Living is the UK's fastest-growing retirement house builder, committed to quality and community.
- Benefits: Enjoy a competitive salary, company van, 24 days holiday, and fantastic perks like John Lewis vouchers.
- Why this job: Be part of a family-owned business recognised as one of the best companies to work for in the UK.
- Qualifications: You need carpentry, plumbing skills, a valid UK driver's license, and ideally a technical qualification.
- Other info: Work hours are Monday to Friday, with occasional travel and overnight stays required.
The predicted salary is between 30000 - 42000 £ per year.
Job title
Maintenance Technician
Location
Swindon and surrounding areas
Reward & Benefits
Competitive salary, company van and excellent benefits
About us
We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector, and we have an exciting opportunities available across the UK.
We’re a family-owned business and we’re going places. We’re proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing over 700 people and growing all the time.
We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.
We’ve won a host of awards; most recently we have been recognised by The Sunday Times as the 3rd Best Company to Work for in the UK and became the first ever retirement living specialist to be crowned overall ‘Housebuilder of the Year’ by the WhatHouse? Awards 2016.
About the role
We are looking for a Customer Service Maintenance Technician who enjoys working independently and as part of a team.
You will provide professional support services to customers requiring repairs and alterations within their newly purchased Retirement Apartment. All work will be completed with a high standard of workmanship and provided complimentary to the customer from first occupation through the first two years of occupation.
As a Customer Service Technician you will predominantly be working in a customer facing role and therefore excellent people skills are essential.
Due to the travel requirement of the role, you will be predominately based at our Lodges, and will be provided with a Van in order to visit the Lodges within the region in need of assistance, the occasional overnight stay away from home will be required as part of your role.
You will also be provided with a hand held tablet / mobile phone to assist you with your daily tasks.
Hours of work are Monday to Thursday, 9.00am to 5.30pm and Fridays 9.00am – 5.00pm.
About you
Due to the varied nature of the job, it is essential that you have knowledge and practicable experience of carpentry, plumbing, decorating and ideally will hold a basic electrical qualification. Previous experience in housebuilding would be advantageous.
It is also essential that you have a valid UK Drivers License in order to travel to each Lodge within the region and educated with a technical qualification in building, such as City & Guilds.
You will demonstrate professional customer service skills and communicate with our customers with tact and diplomacy. You will also have pride in your work and tidy after yourself when carrying out duties and repairs.
How you’ll be rewarded
- Competitive salary
- Company van
- Annual holiday entitlement of 24 days + Bank Holidays
- Day off on your birthday
- Excellent Colleague benefits including Group Personal Pension Plan / Life Assurance / Health Screening
- John Lewis vouchers – £200 to all expectant parents
- Ongoing investment into your personal development
- Training Courses and Professional Memberships paid
- Colleague well-being initiatives and ambassadors
- Peer recognition programme
- Colleague referral bonus
- Access to Employee Assistance programme
- Charitable match-funding programme for Colleagues wishing to raise money for their chosen charities
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.
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Maintenance Technician employer: Churchill Living Ltd
Contact Detail:
Churchill Living Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician
✨Tip Number 1
Familiarise yourself with the specific services and values of Churchill Retirement Living. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your hands-on experience in carpentry, plumbing, and decorating during any conversations or networking opportunities. Be ready to share specific examples of past projects that demonstrate your skills and attention to detail.
✨Tip Number 3
Since this role involves customer interaction, practice your communication skills. Think about how you can convey technical information clearly and empathetically to customers who may not be familiar with maintenance issues.
✨Tip Number 4
Prepare to discuss your flexibility regarding travel and overnight stays. Being open about your willingness to meet the demands of the job will show your commitment and readiness to take on the responsibilities of the role.
We think you need these skills to ace Maintenance Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Maintenance Technician position. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your experience in carpentry, plumbing, and decorating. Include any technical qualifications, such as City & Guilds, and ensure you mention your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work for Churchill Retirement Living and how your values align with theirs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Churchill Living Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience in carpentry, plumbing, and decorating during the interview. Be prepared to discuss specific projects you've worked on and how your skills can benefit the company.
✨Demonstrate Customer Service Excellence
Since this role involves a lot of customer interaction, be ready to share examples of how you've successfully handled customer queries or complaints in the past. Emphasise your ability to communicate with tact and diplomacy.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving abilities and technical knowledge. You might be asked to describe how you would approach a specific repair task, so think through some scenarios beforehand.
✨Understand the Company Culture
Research Churchill Retirement Living and their values. Show your enthusiasm for their mission of providing quality living spaces for older people, and express how you align with their commitment to customer satisfaction and high standards.
