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- Tasks: Lead cleaning operations for a major rail contract and manage a dedicated team.
- Company: Join a growing transport division with a focus on quality service.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Make a real impact by enhancing client satisfaction and driving continuous improvement.
- Qualifications: Experience in account management, leadership skills, and financial acumen.
- Other info: Opportunity to grow in a supportive and energetic team.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Cleaning Account Manager to join our growing Transport division down on the South Coast, with sites between Brighton, Horsham and Portsmouth. You will be leading all aspects of cleaning on a large multi-site rail contract for our client. You will have direct line management responsibility for 2 Area Supervisors and a team of Cleaners, demonstrating the energy and drive to take the contracts forward.
As a Cleaning Account Manager, you will be responsible for:
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager
- Ensuring Health & Safety procedures and legislation are adhered to
- Looking for opportunities for continuous improvement, cost savings, and account growth
Excellent interpersonal communication and people management skills are essential, along with excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level. Experience with financial forecasting, budgeting, and analysis is required, as well as a working knowledge of Health and Safety systems in the cleaning industry. Strong commercial awareness, financial management, and IT literacy including PowerPoint and Excel are also necessary.
Account Manager in Portsmouth employer: Churchill Group
Contact Detail:
Churchill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and transport sectors. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to show off your knowledge about their operations and how you can enhance client satisfaction. It’s all about demonstrating that you’re the perfect fit for leading those cleaning contracts!
✨Tip Number 3
Practice your leadership pitch! As an Account Manager, you’ll need to inspire your team and manage relationships. We suggest you come up with examples of how you’ve successfully led teams or improved service delivery in the past.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to showcase your skills and experience. Plus, it shows you’re genuinely interested in joining our team and taking those contracts forward.
We think you need these skills to ace Account Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing teams and client relationships, as well as any relevant cleaning industry knowledge. We want to see how you can bring your unique skills to our Transport division!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed contracts or improved service delivery in the past. Let us know what drives you!
Showcase Your Leadership Skills: As a Cleaning Account Manager, leadership is key. In your application, emphasise your experience in leading teams and motivating staff. We love to see how you've influenced others and driven results in previous roles!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at Churchill Group
✨Know Your Cleaning Industry Inside Out
Make sure you brush up on the latest trends and challenges in the cleaning industry, especially related to rail contracts. Being able to discuss specific examples of how you've maintained quality service delivery or improved client satisfaction will show that you're not just familiar with the role but passionate about it.
✨Showcase Your Leadership Skills
Prepare to share concrete examples of how you've successfully managed teams in the past. Highlight your experience with coaching and motivating staff, as well as any strategies you've implemented to improve team performance. This will demonstrate your capability to lead the Area Supervisors and Cleaners effectively.
✨Be Ready for Financial Discussions
Since financial forecasting and budgeting are key parts of the role, come prepared to discuss your experience with these tasks. Bring examples of how you've managed budgets or identified cost-saving opportunities in previous roles. This will show that you have the commercial awareness needed for the position.
✨Emphasise Health & Safety Knowledge
Given the importance of Health & Safety in the cleaning industry, be ready to talk about your understanding of relevant legislation and procedures. Share any experiences where you've ensured compliance or improved safety standards, as this will highlight your commitment to maintaining a safe working environment.