At a Glance
- Tasks: Lead and manage cleaning operations across multiple sites in London.
- Company: Join a fast-growing, employee-owned facilities management provider.
- Benefits: Competitive salary, company car, 33 days leave, and extensive perks.
- Other info: Opportunities for career growth and commitment to diversity and inclusion.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Proven people management experience and strong problem-solving skills.
The predicted salary is between 50000 - 55000 £ per year.
Based across London, all sites within the M25. £50,000 – £55,000 per annum (DOE) + company car/allowance.
Cleaning Operations Manager to join our thriving London division where you will be responsible for 5 Managers and multi-sites across a variety of public sector and corporate clients. Reporting into the Regional Director, the role of Operations Manager will support the drive for profitable growth in the region through development and leadership of an effective team that operates through the Churchill values. Delivering excellent service to existing Local and National customers, you will operate efficiently to maintain and expand the portfolio.
As a Cleaning Operations Manager you’ll be:
- Responsible for operational and strategic management and delivery of all services.
- Supporting a team of managers, working with them on the front line to maximise client retention and growth.
- Analysing the business and production of operating strategies for the region.
- Managing client engagement, and driving innovation and mobilisation of any new business wins.
- Looking for opportunities for continuous improvement, cost savings and account growth.
As a Cleaning Operations Manager you’ll have:
- Proven people management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome.
- The ability to use own initiative to problem solve in a fast paced, high pressure environment.
- Experience gained ideally with a mixture of client groups including commercial, local authority and education.
- Strong commercial awareness, financial management, Health and Safety awareness and IT literacy.
- Passionate, flexible, trustworthy, and innovative.
What we offer you:
- The opportunity to be part of one of the fastest growing specialist FM providers in the UK.
- We are employee‑owned, making you a beneficiary of our future success.
- 33 days leave including bank holidays.
- Enhanced maternity, paternity, and sick pay.
- 24hr online GP access as well as mental health, wellness, financial and legal support.
- Two paid volunteering days annually – from beach cleans to supporting your local community.
- More than 250 perks and hundreds of exclusive deals and discounts.
- Lots of training, development and apprenticeships opportunities programmes to grow and progress your career.
- Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill.
- All year‑round recognition and annual awards programme to thank our shining stars.
Our commitment to Diversity, Equity and Inclusion:
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest possible network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Reasonable adjustments:
Please let us know if there are any adjustments we can make to support you during our recruitment process – we’re happy to help.
Operations Manager employer: Churchill Group
Join Churchill, a rapidly growing employee-owned specialist FM provider in London, where you will lead a dynamic team and enjoy a culture that prioritises personal growth and well-being. With 33 days of leave, enhanced family benefits, and extensive training opportunities, we empower our employees to thrive while making a positive impact in the community through volunteering initiatives. Our commitment to diversity, equity, and inclusion ensures a supportive environment for all, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client engagement and operational excellence. We want you to show them that you’re not just a fit for the role, but also for their culture!
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you’ve successfully managed teams or improved processes. We want you to be ready to impress with real examples of how you’ve driven growth and innovation in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about joining our thriving team!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your people management experience and any relevant achievements in similar environments to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your values align with ours. Don’t forget to mention specific examples of how you’ve driven growth and innovation in previous roles.
Showcase Your Problem-Solving Skills:In your application, give us examples of how you’ve tackled challenges in fast-paced environments. We want to see your initiative and how you’ve successfully managed teams under pressure.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process!
How to prepare for a job interview at Churchill Group
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key operations of the company. Familiarise yourself with their cleaning services, client types, and any recent news or changes in the industry. This will help you speak confidently about how you can contribute to their goals.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed and motivated teams in the past. Think about specific challenges you've faced and how you overcame them, as this will demonstrate your ability to lead effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Practice responding to scenarios related to client engagement, operational challenges, and team dynamics. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Continuous Improvement
The role requires a focus on innovation and cost savings. Be ready to discuss how you've implemented improvements in previous roles. Highlight any strategies you've used to enhance efficiency or client satisfaction, as this aligns with the company's goals for growth.
