At a Glance
- Tasks: Lead cleaning services across diverse contracts in the North East.
- Company: Join a growing team at a leading cleaning service provider.
- Benefits: 33 days holiday, employee ownership, and ongoing training opportunities.
- Other info: Inclusive workplace with a commitment to diversity and employee wellbeing.
- Why this job: Make a real impact while managing a dynamic team and enhancing client satisfaction.
- Qualifications: Strong leadership, communication skills, and experience in financial management.
The predicted salary is between 30000 - 30000 £ per year.
Based across Tyne & Wear and down to Teeside, we are looking for an experienced Cleaning Account Manager to join our growing team, taking ownership of a diverse portfolio of contracts across the North East. You will lead the delivery of cleaning services across a multi-site portfolio spanning education, commercial office and NHS environments.
With direct line management responsibility for your team, you’ll be providing strong operational leadership, driving service excellence, and ensuring consistently high standards across all contracts. As a Cleaning Account Manager, you will be responsible for:
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager
- Ensuring Health & Safety procedures and legislation are adhered to
- Looking for opportunities for continuous improvement, cost savings, and account growth
As a Cleaning Account Manager, you will have the following expertise and attributes:
- Excellent interpersonal communication and people management skills
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Strong commercial awareness, financial management, and IT literacy
- Passionate, flexible, trustworthy, with the ability to work to tight deadlines
What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our commitment to Diversity, Equity and Inclusion: Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity.
Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help. Please note: An enhanced DBS check is required for this role.
Account Manager in North East employer: Churchill Group
Churchill Group is an excellent employer, offering a unique opportunity to be part of an employee-owned team in Cambridge where your contributions are valued and recognised. With a strong focus on training and career development, you will thrive in a supportive work culture that prioritises wellbeing and fosters personal growth, making it a rewarding place to build your career in the cleaning industry.
