At a Glance
- Tasks: Resolve invoice issues and ensure timely payments while supporting financial operations.
- Company: Join a fast-growing specialist FM provider in the UK.
- Benefits: 33 days holiday, employee ownership, and ongoing training opportunities.
- Other info: Inclusive workplace with a commitment to diversity and employee wellbeing.
- Why this job: Make a real impact in finance while building strong client relationships.
- Qualifications: Experience in credit control and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid, office in Capability Green, Luton
Salary: Competitive
35 hours per week
Are you a problem-solver with a keen eye for detail and a passion for financial accuracy, ready to take the next step in your finance career? We’re looking for a Credit Control Administrator to investigate and resolve outstanding invoice issues, ensuring timely payments and supporting smooth financial operations. This role is key where your analytical skills and collaborative approach will help strengthen client relationships and contribute to a high-performing finance team.
Responsibilities
- Communicate with clients to resolve account queries and to chase and collect outstanding payments via phone and email
- Build and maintain positive relationships to support timely payments
- Follow debt collection procedures for overdue accounts
- Update spreadsheets/databases, resolve basic queries, and support payment issue resolution
- Assist with sales invoicing and general accounts team tasks
- Process and allocate unassigned payments as needed
Qualifications
- Experience in credit control and confident using Microsoft Office (especially Excel) and databases
- Excellent written and verbal communication skills, with a professional and approachable style across all levels
- Able to prioritise tasks, manage time effectively, and meet multiple deadlines in a fast-paced environment
- Works well both independently and collaboratively, using initiative and knowing when to seek support
- Maintains accuracy under pressure, takes ownership of work, and adapts well to change
What we offer you
- The opportunity to be part of one of the fastest-growing specialist FM providers in the UK.
- Employee Ownership - You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year - Give back to a cause that matters to you
- Exclusive perks and discounts - More than 250 deals available
- Ongoing training and development - From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Credit Control Administrator (Finance) in Luton employer: Churchill Group
Join a dynamic and inclusive team at one of the UK's fastest-growing specialist FM providers, where your role as a Credit Control Administrator will not only enhance your finance career but also contribute to a supportive and high-performing environment. With competitive benefits including 33 days holiday, employee ownership, and ongoing training opportunities, you will thrive in a culture that values diversity, wellbeing, and recognition of your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Administrator (Finance) in Luton
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Churchill Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Administrator (Finance) in Luton
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Churchill Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Churchill Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Churchill Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Churchill Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Churchill Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Churchill Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
