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- Tasks: Lead cleaning operations across multiple sites and ensure top-notch service delivery.
- Company: Dynamic cleaning company focused on client satisfaction and team development.
- Benefits: Paid volunteering days, exclusive discounts, ongoing training, and recognition for your hard work.
- Why this job: Make a real impact in a role that values leadership and innovation.
- Qualifications: Experience in management, strong communication skills, and a passion for teamwork.
- Other info: Join a diverse team committed to inclusion and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Cleaning Account Manager to join our growing portfolio across Hull & Leeds. You'll be leading all aspects of cleaning on a multi-site, multi-industry collection of contracts across the Yorkshire region. You will have direct line management responsibility for a team of Mobile Supervisors and their teams of cleaners, demonstrating the energy and drive to take the contracts forward.
Responsibilities:
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager
- Be responsible for ensuring Health & Safety procedures and legislation are adhered to
- Looking for opportunities for continuous improvement, cost savings, and account growth
- Excellent interpersonal communication and people management skills
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Strong commercial awareness, financial management, and IT literacy
- Passionate, flexible, trustworthy, with the ability to work to tight deadlines
Additional Benefits:
- Two paid volunteering days per year - Give back to a cause that matters to you
- Exclusive perks and discounts - More than 250 deals available
- Ongoing training and development - From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards - Celebrating our shining stars all year round
Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Account Manager in Hull employer: Churchill Group
Contact Detail:
Churchill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success in managing cleaning contracts.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved service delivery. Highlight your interpersonal skills and how you’ve built strong client relationships in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your leadership abilities, client relationship management, and any relevant cleaning industry experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your commitment to health and safety and continuous improvement.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage teams and improve service delivery. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We love it when candidates apply directly through our website! It helps us keep track of applications and ensures you get the best experience. Plus, it shows you’re genuinely interested in joining our team!
How to prepare for a job interview at Churchill Group
✨Know Your Cleaning Industry
Familiarise yourself with the latest trends and challenges in the cleaning industry. This will not only show your passion but also help you discuss how you can contribute to the company's growth and client satisfaction.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate and coach others, as well as how you've handled pressure and tight deadlines. This is crucial for the Account Manager role.
✨Showcase Financial Acumen
Be ready to discuss your experience with financial forecasting and budgeting. Bring specific examples of how you've achieved cost savings or improved financial performance in previous roles, as this will resonate well with the interviewers.
✨Emphasise Client Relationship Management
Think of instances where you've maintained strong client relationships and ensured high levels of satisfaction. Be prepared to share how you’ve dealt with challenges and turned them into opportunities for account growth.
