Administrator – People and Culture in Gateshead

Hybrid role, within a commutable distance of Gateshead (NE11). We’re looking for a People and Culture Administrator to join our team, providing high-quality administrative support across Learning & Development, Social Value and wider People & Culture activity. You’ll play an important role in coordinating training programmes, maintaining accurate records and reporting, managing our training systems and mailbox, and supporting our Social Value and ESG commitments. You’ll work with colleagues and stakeholders across the business, so you’ll need to be organised, confident with Excel and comfortable managing multiple priorities.

As a People and Culture Administrator you’ll:

• Coordinate e-learning and training activity, including Skillgate, the annual training calendar, participant identification and attendance.
• Organise training logistics, including venues, equipment, catering, course materials and feedback surveys.
• Manage the Training Mailbox, responding to requests and working with colleagues to ensure training activity runs smoothly.
• Maintain accurate training records and produce monthly Board, operational and training reports.
• Support Social Value and ESG activity, maintaining the ESG register and tracking actions, commitments, progress and supporting evidence.
• Coordinate the Social Value Portal, collating and checking data, monitoring submission deadlines and maintaining accurate audit trails.

As a People and Culture Administrator you’ll have:

• Ideally, experience within Learning & Development, training or a similar environment, with a willingness to occasionally travel and develop within the role.
• Previous administration experience, with strong IT and Excel skills and confidence working with data and reports.
• Excellent organisational skills, with the ability to prioritise competing tasks and work accurately to deadlines.
• Strong communication and relationship-building skills, with a passion for delivering an excellent customer experience.
• A methodical approach and excellent attention to detail, ensuring information, correspondence and records are accurate and well presented.
• A proactive, flexible and “can-do” approach, with the confidence to work independently and identify opportunities to improve processes.

What we offer you:

• Employee Ownership – You are part of our success!
• 33 days leave including bank holidays
• Enhanced maternity, paternity, and sick pay
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion:

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments:

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.

Please note: Security clearance (DBS) is required for this role.