At a Glance
- Tasks: Lead a team of 80+ staff to maintain high cleaning standards across multiple sites.
- Company: Join Churchill Contract Services, a people-first company based in Canary Wharf, London.
- Benefits: Enjoy 33 days holiday, company sick pay, and exclusive perks like discounts and wellness support.
- Why this job: Embrace daily challenges while developing your leadership skills in a supportive and inclusive environment.
- Qualifications: Strong leadership, financial forecasting experience, and knowledge of Health & Safety in the cleaning industry required.
- Other info: Security clearance (DBS) is necessary for this role; we welcome diverse applicants.
The predicted salary is between 32000 - 50000 ÂŁ per year.
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Direct message the job poster from Churchill Group
Recruitment Manager at Churchill Contract Services
Based in London, Canary Wharf
We Put People First so you can Deliver Outstanding Service
We are looking for a Cleaning Account Manager to join our team in Canary Wharf overseeing a large corporate contract.
Reporting to the Account Lead, you will lead a team of over 80+ staff, including supervisors and operatives, ensuring that the cleaning standards across the 3 sites are consistently met and upheld to the highest level. Every day will bring new challenges, and you’ll leverage your exceptional interpersonal skills to guide, support, and develop your team.
As a Cleaning Account Manager you’ll be:
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality of service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
- Hold regular contract and specification review meetings with customers
- Be responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth.
As a Cleaning Account Manager you’ll have:
- Strong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levels.
- Experience in financial forecasting, budgeting, and analysis
- A working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involved.
- Previous experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needs.
- A full driving license and the ability to travel to various sites as required.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…
Please note: Security clearance (DBS) is required for this role
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management
-
Industries
Facilities Services
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Cleaning Manager employer: Churchill Group
Contact Detail:
Churchill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and regulations in the corporate sector. Understanding these will help you demonstrate your knowledge during discussions with the hiring manager.
✨Tip Number 2
Network with current or former employees of Churchill Group to gain insights into their company culture and expectations. This can give you an edge in interviews by allowing you to tailor your responses.
✨Tip Number 3
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlighting your leadership skills and ability to motivate staff will resonate well with the hiring team.
✨Tip Number 4
Research the latest trends in cleaning technology and sustainability practices. Showing that you're proactive about industry advancements can set you apart as a forward-thinking candidate.
We think you need these skills to ace Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning management, team leadership, and client relationship management. Use specific examples that demonstrate your ability to oversee large teams and maintain high standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the cleaning industry. Mention your leadership style and how it aligns with the company's values of putting people first. Be sure to include your experience with financial forecasting and health and safety systems.
Highlight Relevant Skills: Emphasise your strong interpersonal skills, ability to work under pressure, and experience with commercial clients. These are key attributes for the Cleaning Account Manager position and should be clearly articulated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a management role.
How to prepare for a job interview at Churchill Group
✨Showcase Your Leadership Skills
As a Cleaning Account Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in previous roles.
✨Demonstrate Client Relationship Management
Highlight your experience in maintaining strong client relationships. Prepare to share specific instances where you ensured high levels of client satisfaction and how you handled any challenges that arose.
✨Know Your Health & Safety Regulations
Familiarise yourself with health and safety procedures relevant to the cleaning industry. Be ready to discuss how you have implemented these practices in past roles to ensure the safety of your team and clients.
✨Prepare for Financial Discussions
Since the role involves financial forecasting and budgeting, brush up on your financial skills. Be prepared to talk about your experience with budgeting and how you've contributed to cost savings or account growth in previous positions.