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For Companies At a Glance
- Tasks: Lead a team of 25+ staff, ensuring top-notch cleaning standards for a corporate client.
- Company: Join Churchill, a company that values relationships and empowers its employees.
- Benefits: Enjoy flexible working options, 33 days holiday, and over 250 exclusive perks.
- Why this job: Be part of a supportive culture focused on growth, wellbeing, and community impact.
- Qualifications: Strong leadership skills, experience in financial forecasting, and knowledge of health and safety regulations required.
- Other info: Security clearance (DBS) is necessary for this role.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Based in London Bridge, SE1
We Put People First so you can Deliver Outstanding Service
We are looking for a Cleaning Account Manager to join our team in London Bridge overseeing a large corpate client in the legal sector.
Reporting to the Regional Manager, you will lead a team of over 25+ staff, including operatives and a supervisor, ensuring that the cleaning standards across the 3 sites are consistently met and upheld to the highest level. Every day will bring new challenges, and you'll leverage your exceptional interpersonal skills to guide, support, and develop your team.
As a Cleaning Account Manager you’ll be:
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality of service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
- Hold regular contract and specification review meetings with customers
- Be responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth.
As a Cleaning Account Manager you’ll have:
- Strong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levels.
- Experience in financial forecasting, budgeting, and analysis
- A working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involved.
- Previous experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needs.
- A full driving license and the ability to travel to various sites as required.
At Churchill, relationships are the glue which holds us together – you’ll be someone who works collaboratively with your team and builds a strong bond with your clients. In exchange, we’ll provide an inclusive and empowering culture where you’ll receive the training and development opportunities that allow you to grow and progress your career.
We understand that you may have personal commitments, which is why we offer flexible working options that suit you. We also offer a range of company benefits that ensure that you are receiving the support that you need to do your best work.
Our Benefits:
- A workplace pension scheme
- Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…..
- More than 250 perks – and hundreds of exclusive deals and discounts
- A wide range of training programs to help your career development
- Project Mosaic our Wellbeing, Diversity & Inclusion Committee who are leading the charge on all things WDI
- Recognition and reward program to thank our shinning stars
- A Wellbeing hub to support a healthy mind and body
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…
Please note: Security clearance (DBS) is required for this role
Cleaning Key Account Manager employer: Churchill Group
Contact Detail:
Churchill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Key Account Manager
✨Tip Number 1
Familiarise yourself with the cleaning industry standards and regulations, especially those related to Health & Safety. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Network with professionals in the cleaning and facilities management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service delivery in previous roles. Highlight your leadership style and how it aligns with the company's values of collaboration and client satisfaction.
✨Tip Number 4
Research the company culture at Churchill and be ready to articulate how your personal values align with theirs. Showing that you understand and appreciate their commitment to inclusion and employee wellbeing can set you apart from other candidates.
We think you need these skills to ace Cleaning Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning management, client relations, and team leadership. Use specific examples that demonstrate your ability to manage large teams and maintain high service standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the cleaning industry. Mention your understanding of the legal sector and how your skills align with the company's values, particularly in maintaining strong client relationships.
Highlight Leadership Skills: Emphasise your leadership and motivational abilities in both your CV and cover letter. Provide examples of how you've successfully led teams, managed projects, and improved service delivery in previous roles.
Showcase Health & Safety Knowledge: Since the role requires knowledge of Health & Safety systems, include any relevant certifications or training you have completed. Discuss how you have implemented safety procedures in past positions to ensure compliance and safety for all staff.
How to prepare for a job interview at Churchill Group
✨Showcase Your Leadership Skills
As a Cleaning Account Manager, you'll be leading a team of over 25 staff. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past.
✨Demonstrate Client Relationship Management
Highlight your experience in maintaining strong client relationships. Prepare to share specific instances where you've ensured high levels of client satisfaction and how you handled any challenges that arose.
✨Know Your Health & Safety Regulations
Familiarise yourself with health and safety systems relevant to the cleaning industry. Be ready to discuss how you've implemented these procedures in previous roles to ensure safety for all involved.
✨Prepare for Financial Discussions
Since the role involves financial forecasting and budgeting, brush up on your financial acumen. Be ready to talk about your experience with budgeting and how you've contributed to cost savings and account growth in past positions.
