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- Tasks: Lead a £25-30M portfolio, driving performance and ensuring exceptional service standards.
- Company: Dynamic company focused on high-quality care and client satisfaction.
- Benefits: Competitive salary, employee ownership, wellness support, and ongoing training.
- Why this job: Make a real impact in a leadership role while fostering a culture of excellence.
- Qualifications: Proven leadership experience, financial acumen, and strong communication skills.
- Other info: Inclusive workplace with a commitment to diversity and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Package: Competitive salary + car allowance
We are seeking a Regional Director to join our specialist Portfolio Division dedicated to clients who demand exceptional standards of care and presentation, where the quality of the environment directly reflects their brand and business values.
Reporting directly to the Operations Director, the Regional Director will be responsible for leading and driving the performance of a £25 - £30M portfolio across London. This is a high-impact role, requiring a natural leader and motivator who can blend strategic insight with operational execution.
With full P&L accountability, the Regional Director will analyse performance metrics, develop and implement operating strategies, and ensure full compliance to optimise service delivery and maximise profitability.
As Regional Director you’ll be:
- Attending Monthly and Quarterly meetings with all senior points of contact.
- Reviewing monthly KPI/QA scores for all contracts, ensuring required scores are being consistently achieved.
- Undertaking site visits as required to assess standards and quality audit scores.
- Reviewing profit and loss monthly ensuring the contracts are running in the most profitable manner, highlight any losses.
- Ensuring the Regional Management team are responding to all incidents of customer feedback and ensuring these are actioned within agreed timescales.
As Regional Director you’ll have:
- The ability to communicate with Director and MD level clients.
- A proactive approach to identify possible drops in service at early stages, to eliminate major dips in service occurring.
- The ability to implement solutions self-sufficiently.
- Proven experience of managing managers and the ability to coach and mentor managers, who are experiencing difficulties.
- Commercial analysis and resolution proposing capability.
- Financial experience for P&L, balance sheets and cashflow.
- Exceptional ability to create relationships and communicate at all levels, whilst not letting this compromise ability to make and take necessary tough action.
What we offer you:
- Employee Ownership – You are part of our success!
- Life assurance cover
- Enhanced Company sick pay
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments:
Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help…
Please note: A basic DBS check is required for this role.
Regional Director in City of London employer: Churchill Group
Contact Detail:
Churchill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Director in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that Regional Director role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. We want you to walk in feeling confident and ready to show how you can drive performance and optimise service delivery.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you’ve motivated teams and tackled tough situations. We’re looking for those moments that showcase your ability to coach and mentor managers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Regional Director in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Regional Director role. Highlight your leadership experience and any relevant financial management skills. We want to see how you can drive performance and optimise service delivery!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic insight and operational execution abilities. Tell us why you're the perfect fit for our specialist Portfolio Division and how you can contribute to our success.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage P&L and improve service quality. Numbers speak volumes, so include metrics where possible to back up your claims!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Churchill Group
✨Know Your Numbers
As a Regional Director, you'll be dealing with P&L and financial metrics. Brush up on your financial knowledge and be ready to discuss how you've managed budgets in the past. Bring specific examples of how you’ve maximised profitability or turned around underperforming contracts.
✨Showcase Your Leadership Style
This role requires a natural leader who can motivate teams. Prepare to share your leadership philosophy and provide examples of how you've coached and mentored managers. Think about times when you’ve had to make tough decisions and how you communicated those to your team.
✨Understand the Client's Brand Values
Since the role is about maintaining exceptional standards that reflect client brands, do your homework on the company’s values and how they align with your own. Be ready to discuss how you would ensure service delivery meets these standards and what strategies you would implement.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer feedback. Think of scenarios where you identified service drops early and how you addressed them. Practising these responses will help you demonstrate your proactive approach effectively.