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- Tasks: Lead and inspire cleaning teams while ensuring top-notch service delivery across educational sites.
- Company: Join a fast-growing specialist facilities management provider in the UK.
- Benefits: Enjoy 33 days holiday, employee ownership, and exclusive perks.
- Why this job: Make a real impact in a dynamic role with opportunities for growth.
- Qualifications: Proven leadership skills and experience in managing cleaning contracts.
- Other info: Embrace a culture of inclusion and continuous development.
The predicted salary is between 30000 - 40000 £ per year.
Based across Cambridge, Cambridgeshire. Salary £35,000 – £40,000 per annum depending on experience + Company Car.
We’re looking for an experienced Cleaning Account Manager to join our thriving Education Division, overseeing a portfolio of sites for this single client across Cambridge. In this dynamic, people-focused role, you’ll lead and inspire a team of cleaning operatives, ensuring outstanding service delivery and operational excellence across your sites. No two days will be the same—your leadership, organisation, and relationship-building skills will drive performance, client satisfaction, and continuous improvement.
Responsibilities- Build and maintain strong client relationships, ensuring high levels of satisfaction and service delivery.
- Lead, recruit, and develop local cleaning teams to achieve operational excellence.
- Oversee quality standards and carry out regular audits, reports, and project activities to support the Operations Manager.
- Conduct regular contract and specification review meetings with customers.
- Ensure all Health & Safety procedures and legislation are fully adhered to.
- Identify opportunities for continuous improvement, cost savings, and account growth.
- Proven leadership and motivational skills, with the ability to plan ahead, prioritise, and perform under pressure.
- Experience in financial forecasting, budgeting, and performance analysis.
- Sound knowledge of Health & Safety systems within the cleaning or facilities management industry.
- Previous experience managing commercial cleaning contracts, ideally within the education sector.
- A flexible, proactive approach to meeting diverse client needs.
- A full UK driving licence with the ability to travel between sites as required.
- The opportunity to be part of one of the fastest growing specialist FM providers in the UK.
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays).
- Company sick pay.
- Maternity and paternity leave support.
- Life assurance cover.
- 24/7 GP access, plus mental health, wellness, financial, and legal support.
- Two paid volunteering days per year – Give back to a cause that matters to you.
- Exclusive perks and discounts – More than 250 deals available.
- Ongoing training and development – From apprenticeships to leadership programs.
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way.
- Recognition and rewards – Celebrating our shining stars all year round.
Our Commitment to Inclusion: We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Key Qualifications- Management Qualification
Account Manager in Cambridge employer: Churchill Group
Contact Detail:
Churchill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning or facilities management industry. Attend local events or join online groups where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client relationships and operational excellence. This will help you tailor your answers and show them you're the perfect fit for their team.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and improved service delivery in previous roles. This will demonstrate your ability to lead and inspire others in a dynamic environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Account Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and relationship-building abilities, as these are key for the Account Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've successfully managed cleaning contracts or led teams in the past.
Showcase Your Knowledge: Demonstrate your understanding of Health & Safety systems and the education sector in your application. This will show us that you’re not just a good manager, but also knowledgeable about the industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Churchill Group
✨Know Your Stuff
Before the interview, make sure you understand the cleaning industry, especially within the education sector. Brush up on your knowledge of Health & Safety regulations and be ready to discuss how you've successfully managed cleaning contracts in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and motivational skills. Think about times when you've led a team to success or improved service delivery. Be ready to explain your approach to recruiting and developing local teams.
✨Build Rapport with the Interviewers
Since this role is all about relationship-building, practice how you'll connect with your interviewers. Ask insightful questions about their current challenges and express genuine interest in their operations. This will show them you're already thinking about client satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you've identified opportunities for improvement in previous roles. Share specific examples of cost savings or account growth you've achieved, and how you plan to bring that same mindset to their organisation.
