Business Support Administrator Shared Services

Hybrid, 3 days per week in Fleet Street, London

Salary £28,000 – £35,000 per annum depending on experience

We’re looking for an experienced Business Support Administrator to join our Growth Team in Fleet Street, London. You will provide high-level administrative support to the Chief Growth Officer (CGO) and the wider Growth Team. With several exciting new contract wins, there’s never been a better time to join our growing team.

In this dynamic, people-focused role, you’ll ensure smooth operations and contribute to the development of new business opportunities. This role is pivotal in supporting strategic projects, researching potential future customers, and helping to build a robust new business pipeline.

Responsibilities

As a Business Support Administrator,you will:

• Provide proactive administrative assistance to the CGO, including diary management, meeting coordination, and preparation of reports and presentations.
• Act as a key liaison between the CGO, internal teams, and external stakeholders.
• To attend formal meetings completing minute taking and reporting back on action points
• Support the co-ordination of new managers into the business, planning inductions and other training.
• Assist the wider sales team with documentation, reporting, and coordination of activities.
• Work with the Insight & Research function to identify customers, market trends, and competitor activity.
• Support projects aimed at developing new business streams and improving lead generation.
• Track project milestones and ensure timely delivery of tasks.
• Manage correspondence, prepare formal documents, and maintain electronic filing systems.
• Undertake any other reasonable tasks as required by the CGO or Growth Team leadership.

Qualifications

• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Excellent communication and interpersonal skills, confident in liaising at all levels.
• Proficient in Microsoft Office, including PowerPoint and comfortable working with CRM systems.
• Able to work independently and collaboratively within a fast-paced environment.
• Previous experience in a business development or sales support role.
• Knowledge of market research techniques and tools.
• Relevant qualifications in administration, business, or marketing.

Benefits

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) is required for this role.