At a Glance
- Tasks: Lead a team to deliver top-notch cleaning services for emergency contracts.
- Company: Join a fast-growing specialist FM provider in the UK.
- Benefits: Enjoy 33 days holiday, employee ownership, and exclusive perks.
- Other info: Be part of a diverse team that values inclusion and growth.
- Why this job: Make a real impact while developing your management skills.
- Qualifications: Proven leadership experience and understanding of Health & Safety in cleaning.
The predicted salary is between 32000 - 39000 € per year.
Based across Oxfordshire, Berkshire and Buckinghamshire.
£37,000 – £39,000 per annum depending on experience.
We’re looking for an experienced Cleaning Account Manager to join our growing Make Ready Division, overseeing a large emergency services contract across Oxfordshire, Berkshire and Buckinghamshire. In this dynamic and fast-paced role, you’ll lead and inspire a team of cleaning operatives to deliver exceptional service standards across 2 locations. Your leadership, people management, and client relationship skills will be vital in ensuring continued success and client satisfaction.
As a Cleaning Account Manager, you will:
- Build and maintain strong client relationships, ensuring consistently high satisfaction levels.
- Oversee and uphold the quality of service delivery across all sites.
- Recruit, manage, and coach cleaning teams, fostering a motivated and high-performing workforce.
- Conduct regular reports, audits, and project reviews to support the Operations Manager and meet contractual requirements.
- Lead contract and specification review meetings with clients to ensure ongoing alignment.
- Ensure full compliance with Health & Safety procedures and legislation.
- Identify opportunities for continuous improvement, cost efficiencies, and account growth.
As a Cleaning Account Manager, you will have:
- Proven leadership and motivational skills, with the ability to plan ahead, manage pressure, and influence at all levels.
- Experience in financial forecasting, budgeting, and performance analysis.
- A solid understanding of Health & Safety systems within the cleaning industry.
- Previous experience managing commercial cleaning contracts or working with corporate clients.
This is an excellent opportunity for a driven professional who takes pride in maintaining high standards and delivering outstanding results. If you’re ready to take the next step in your cleaning management career, we’d love to hear from you.
What we offer you:
- The opportunity to be part of one of the fastest growing specialist FM providers in the UK.
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays).
- Company sick pay.
- Maternity and paternity leave support.
- Life assurance cover.
- 24/7 GP access, plus mental health, wellness, financial, and legal support.
- Two paid volunteering days per year – Give back to a cause that matters to you.
- Exclusive perks and discounts – More than 250 deals available.
- Ongoing training and development – From apprenticeships to leadership programs.
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way.
- Recognition and rewards – Celebrating our shining stars all year round.
Our Commitment to Inclusion:
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Key Qualifications:
- Management Qualification.
Account Manager (Make Ready) employer: Churchill Group
Join a rapidly expanding specialist FM provider in the heart of Oxfordshire, Berkshire, and Buckinghamshire, where your leadership as a Cleaning Account Manager will be pivotal in driving exceptional service standards. With a strong commitment to employee growth, inclusive work culture, and generous benefits including 33 days holiday and ongoing training opportunities, this role offers a rewarding career path in a supportive environment that values your contributions and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Make Ready)
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry or related fields. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your leadership and client relationship skills can contribute to their success, especially in managing cleaning contracts.
✨Tip Number 3
Showcase your experience with real-life examples during interviews. Talk about how you've successfully managed teams or improved service delivery in previous roles to demonstrate your fit for the Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our growing team.
We think you need these skills to ace Account Manager (Make Ready)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your leadership and client relationship skills, as these are key for us in this position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've successfully managed cleaning contracts or led teams in the past.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and results to demonstrate your impact in previous roles, especially in financial forecasting and performance analysis.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Churchill Group
✨Know Your Stuff
Before the interview, make sure you understand the cleaning industry and the specific challenges faced by emergency services contracts. Brush up on Health & Safety regulations and be ready to discuss how you've managed similar situations in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and motivational skills. Think about times when you've successfully led a team or improved performance. Be ready to explain your approach to managing and coaching cleaning teams.
✨Build Rapport with the Interviewers
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team and the company culture. This shows you're genuinely interested and can help you stand out as a candidate who values relationships.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you've identified opportunities for improvement in previous roles. Share specific examples of how you've implemented changes that led to cost efficiencies or enhanced service delivery, showcasing your proactive mindset.
