At a Glance
- Tasks: Lead and inspire cleaning teams while ensuring top-notch service across various sites.
- Company: Join a fast-growing specialist FM provider in the UK.
- Benefits: Enjoy 33 days holiday, company car, and exclusive perks.
- Other info: Embrace a culture of inclusion and continuous development.
- Why this job: Make a real impact in a dynamic role with plenty of growth opportunities.
- Qualifications: Proven leadership skills and experience in managing cleaning contracts.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Based across Luton, Bedfordshire
£35,000 per annum + Company Car
We’re looking for an experienced Cleaning Account Manager to join our thriving CleaningDivision, overseeing a portfolio of education, warehouse and council building sites across Luton and Bedfordshire. With several exciting new contract wins, there’s never been a better time to join our growing team.
In this dynamic, people-focused role, you’ll lead and inspire a team of cleaning operatives, ensuring outstanding service delivery and operational excellence across your sites. No two days will be the same—your leadership, organisation, and relationship-building skills will drive performance, client satisfaction, and continuous improvement.
As a Cleaning Account Manager, you will be:
- Build and maintain strong client relationships, ensuring high levels of satisfaction and service delivery.
- Lead, recruit, and develop local cleaning teams to achieve operational excellence.
- Oversee quality standards and carry out regular audits, reports, and project activities to support the Operations Manager.
- Conduct regular contract and specification review meetings with customers.
- Ensure all Health & Safety procedures and legislation are fully adhered to.
- Identify opportunities for continuous improvement, cost savings, and account growth.
As a Cleaning Account Manager, you will have:
- Proven leadership and motivational skills, with the ability to plan ahead, prioritise, and perform under pressure.
- Experience in financial forecasting, budgeting, and performance analysis.
- Sound knowledge of Health & Safety systems within the cleaning or facilities management industry.
- Previous experience managing commercial cleaning contracts, ideally within the education sector.
- A flexible, proactive approach to meeting diverse client needs.
- A full UK driving licence with the ability to travel between sites as required.
What we offer you
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
What’s in it for you?
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.
Account Manager Cleaning in Luton employer: Churchill Group
Join a dynamic and people-focused team as a Cleaning Account Manager in Luton, where your leadership will inspire operational excellence across diverse sites. With a commitment to employee growth, inclusive culture, and generous benefits including 33 days holiday and ongoing training opportunities, this is an excellent opportunity to thrive in one of the UK's fastest-growing specialist FM providers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Cleaning in Luton
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've led teams to success in previous roles. This will help them see you as the perfect fit for the Cleaning Account Manager position.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their approach to client satisfaction and operational excellence, so you can align your answers with what they’re looking for. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our growing team.
We think you need these skills to ace Account Manager Cleaning in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your leadership experience and any relevant cleaning or facilities management background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention specific experiences that relate to client relationships and operational excellence.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've improved service delivery or led successful teams. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Churchill Group
✨Know Your Cleaning Industry
Familiarise yourself with the latest trends and challenges in the cleaning industry, especially within education and facilities management. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved service delivery. This will highlight your ability to inspire and manage a diverse group of cleaning operatives.
✨Understand Client Relationship Management
Be ready to discuss how you build and maintain strong client relationships. Share strategies you've used to ensure high levels of satisfaction and service delivery, as this is crucial for the role of an Account Manager.
✨Health & Safety Knowledge is Key
Brush up on your knowledge of Health & Safety procedures relevant to the cleaning sector. Be prepared to discuss how you ensure compliance and safety standards are met, as this is a vital part of the job.
