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- Tasks: Lead a team of cleaning operatives and ensure high service standards across residential sites.
- Company: Join our expanding Chequers division, dedicated to quality cleaning services in South East London.
- Benefits: Enjoy employee ownership, 24/7 GP access, paid volunteering days, and exclusive discounts.
- Why this job: Be part of a supportive culture that values diversity, innovation, and personal growth.
- Qualifications: Management qualification and experience in people management and financial analysis required.
- Other info: Security clearance (DBS) is necessary for this role.
The predicted salary is between 28000 - 36000 £ per year.
Based accross South East London including Greenwich and Croydon
£35,000 – £40,000 per annum + company car or car allowance
We are seeking a highly motivated and experienced Cleaning Account Manager to join our expanding Chequers division. This role will oversee a key housing association contract, covering a range of residential and communal sites.
As the Account Manager, you will be responsible for leading and supporting a team of cleaning operatives, ensuring all sites are consistently supervised and maintained to the highest standards. Every day will bring new challenges, and your excellent people skills will be vital in motivating your team and delivering exceptional service.
As a Cleaning Contract Manager, you will be responsible for:
- Maintaining strong client relationship with high levels of satisfaction
- Providing and maintaining the quality-of-service delivery
- Managing, recruiting, and coaching local service teams
- Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
- Be responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth.
As a Cleaning Contract Manager, you will have the following expertise and attributes:
- Excellent interpersonal communication and people management skills
- Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with financial forecasting, budgeting, and analysis
- Working knowledge of Health and Safety systems in the cleaning industry
- Ability to work to tight timescales
- Strong commercial awareness, financial management, and IT literacy
- Passionate, flexible, trustworthy, and innovative.
What we offer you
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
- Employee Ownership – You are part of our success!
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year – Give back to a cause that matters to you
- Exclusive perks and discounts – More than 250 deals available
- Ongoing training and development – From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Reasonable adjustments
Please let us know if there are any adjustments, we can make to support you during our recruitment process. We’re happy to help…
Please note: Security clearance (DBS) is required for this role
Qualifications:
Key Qualifications
- Management Qualification
Keywords:
Cleaning Account ManagerAccount ManagerFacilities ManagerHousing #J-18808-Ljbffr
Account Manager employer: Churchill Group
Contact Detail:
Churchill Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the specific housing association contracts in South East London. Understanding the unique challenges and requirements of these contracts will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the cleaning and facilities management industry. Attend local events or join online forums to connect with others who may provide insights or referrals for the Account Manager role.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved service delivery.
✨Tip Number 4
Research the company culture and values of StudySmarter. Tailor your approach to align with their commitment to inclusion and employee ownership, highlighting how you can contribute to their success.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the cleaning or facilities management sector. Emphasise your leadership skills and any experience with client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your skills align with the job description. Mention specific examples of how you've successfully managed teams and improved service delivery in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as financial management, health and safety knowledge, and interpersonal communication. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Account Manager.
How to prepare for a job interview at Churchill Group
✨Showcase Your Leadership Skills
As an Account Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your motivational techniques and how you handle challenges.
✨Understand the Importance of Client Relationships
Highlight your experience in maintaining strong client relationships. Be ready to discuss specific strategies you've used to ensure high levels of client satisfaction and how you've managed expectations.
✨Familiarise Yourself with Health & Safety Regulations
Since this role involves overseeing cleaning operations, it's crucial to have a solid understanding of health and safety procedures. Brush up on relevant legislation and be prepared to discuss how you've implemented these in previous roles.
✨Demonstrate Financial Acumen
The role requires financial forecasting and budgeting skills. Be prepared to talk about your experience with financial management, including any tools or software you've used to analyse budgets and improve cost efficiency.
