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- Tasks: Lead a vibrant retirement lodge, organising activities and ensuring resident safety.
- Company: A people-first retirement living management company in Woking.
- Benefits: 24 days holiday, a day off on your birthday, and great perks.
- Why this job: Make a real difference in residents' lives while leading a supportive community.
- Qualifications: Strong customer service and administration skills, with relationship management experience.
- Other info: Join a caring team dedicated to enhancing the lives of seniors.
The predicted salary is between 28800 - 43200 £ per year.
A retirement living management company is searching for a Lodge Manager in Woking. This role offers the chance to make a positive difference in the lives of residents by organizing activities, managing contractors, and ensuring the safety and security of the development.
Ideal candidates will excel in customer service, demonstrate strong administration skills, and effectively manage relationships with various stakeholders.
The position provides excellent benefits, including 24 days of annual holiday and a day off on your Birthday.
Retirement Lodge Manager - People-First Front-of-House Lead in Woking employer: Churchill Estates Management
Contact Detail:
Churchill Estates Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retirement Lodge Manager - People-First Front-of-House Lead in Woking
✨Tip Number 1
Network like a pro! Reach out to people in the retirement living sector, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for your interview by researching the company and its values. Understand their approach to customer service and resident engagement. We want you to show them that you’re not just a fit for the role, but also for their culture!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing relationships and activities for residents. We can help you refine your answers so you can shine during the interview!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retirement Lodge Manager - People-First Front-of-House Lead in Woking
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let us see your enthusiasm for making a positive difference in residents' lives. Share any relevant experiences that highlight your customer service skills and how you’ve gone above and beyond for others.
Be Organised and Clear: We love a well-structured application! Make sure your CV and cover letter are easy to read and clearly outline your administration skills. Use bullet points where necessary to make it visually appealing and straightforward.
Highlight Your Relationship Management Skills: This role involves managing relationships with various stakeholders, so don’t forget to mention your experience in this area. Give examples of how you've successfully collaborated with different teams or individuals in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Churchill Estates Management
✨Know the Company Inside Out
Before your interview, take some time to research the retirement living management company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in making a positive difference in the lives of residents.
✨Showcase Your Customer Service Skills
As a Lodge Manager, you'll be at the forefront of resident interactions. Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved conflicts or went above and beyond for clients, as this will demonstrate your ability to manage relationships with various stakeholders.
✨Highlight Your Organisational Skills
This role involves organising activities and managing contractors, so be ready to discuss your organisational skills. Bring up specific instances where you've successfully planned events or managed multiple tasks simultaneously. This will reassure the interviewers that you can handle the responsibilities of the position.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the company culture, the types of activities they organise for residents, or how they measure success in the Lodge Manager role. This shows that you're engaged and serious about the position.
