Day Call Centre Team Lead - People & KPI Coach in Ringwood

Day Call Centre Team Lead - People & KPI Coach in Ringwood

Ringwood Full-Time On-site
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Churchill Estates Management in Ringwood, Hampshire, is seeking a Call Centre Team Leader for the Day team. The role is office-based with 4-on/4-off day shifts (7:00am-6:30pm and 10:30am-10:00pm), supporting Careline operators delivering 24/7 service across the UK.

You will recruit, train, supervise and develop the team, manage rotas and analyse KPI data, ensuring service standards and policies are followed. IT literacy (MS Office, SharePoint) and strong English skills are essential.

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Day Call Centre Team Lead - People & KPI Coach in Ringwood employer: Churchill Estates Management

At Churchill Living, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Our Ringwood location provides a vibrant community atmosphere, with opportunities for career advancement in the property management sector, alongside a competitive benefits package that reflects our commitment to employee well-being and satisfaction.

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Contact Details:

Churchill Estates Management Recruitment Team