- Available day time shifts: 8:30am - 8:00pm or 11:00am - 8:00pm, or an evening shift 7:00pm - Midnight 4 on 4 off covering the 7 day week(All roles required for at least 2 weeks full time training, Monday - Friday 9am - 5pm from start date)
- Hourly rate: £12.88 per hour
- Location: McCarthy House, Ringwood, BH24 3FA
Do you want a role where you can make a difference?
What you’ll be doing as a Call Operator
Answering incoming calls from Residents, responding to situations including emergencies, fire alarms and security entry calls. Sometimes people are just looking to hear a friendly voice.
- Accurately logging each call and inputting information into our CRM call handling platform
- Being an integral part of a supportive team that provides the best possible experience for Residents
What we are looking for
- Customer service experience whether that be from call centres, retail, hospitality, or the care sector
- Excellent communication skills. Someone who is motivated, reliable, resilient, flexible, calm in a crisis and great problem-solving
- Someone with an empathetic approach
- Good standard of English and ability to enter data into systems accurately
What you can expect in return
- Competitive rates of pay, dependent of experience, starting at £12.88 per hour
- Fantastic Colleague benefits
- Supportive and friendly team
- Extensive training from initial induction and throughout your career
- Safe, secure and contemporary offices based in Ringwood
- Free on-site parking
- Rewarding work; you’ll be making a positive difference every day
Our 4-on, 4-off rotating shift pattern is designed to fit seamlessly around busy, active lifestyles. With this schedule, you’ll work just 184 days a year (that’s essentially half the year off!)
This structure offers you extended breaks without needing to dip heavily into your annual leave. In fact, by using just 4 days of holiday, you can enjoy a full 12-day stretch off. Plan strategically, and you could take up to five extended breaks like this each year, giving you more time for travel, relaxation, and everything in between.
#J-18808-Ljbffr
Call Operator in Ringwood employer: Churchill Estates Management
At Churchill Living, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Our Ringwood location provides a vibrant community atmosphere, with opportunities for career advancement in the property management sector, alongside a competitive benefits package that reflects our commitment to employee well-being and satisfaction.
Contact Details:
Churchill Estates Management Recruitment Team
