At a Glance
- Tasks: Lead onboarding and training for new call centre staff, ensuring exceptional customer service skills.
- Company: Join Churchill Estates Management, a dedicated team focused on customer satisfaction.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Dynamic role with a chance to make a real difference in customer experience.
- Why this job: Shape the future of customer service by training and coaching new talent.
- Qualifications: Experience in training or coaching, with strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Churchill Estates Management is recruiting a dedicated Call Centre Trainer to join our Customer Service team in Ringwood.
You will own the onboarding and training journey for new starters, ensuring they have the skills and confidence to deliver an exceptional customer experience from day one.
You'll design and deliver training on our systems, processes, products and service standards, provide coaching to existing colleagues, and create engaging materials.
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Call Centre Training Lead - Onboarding & Coaching in Ringwood employer: Churchill Estates Management
Join our dynamic and success-driven internal planning consultancy in Ringwood, Hampshire, where as an Associate Planner, you'll be part of a collaborative team dedicated to delivering high-quality residential development schemes. We offer a competitive salary, comprehensive benefits including private medical and life assurance, and a supportive work culture that fosters professional growth and meaningful contributions to the community. With opportunities to influence planning outcomes and engage with various stakeholders, this role is perfect for those looking to make a real impact in the planning sector.
Contact Details:
Churchill Estates Management Recruitment Team
