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- Tasks: Oversee retirement housing developments and ensure exceptional customer service.
- Company: Join Churchill Estates Management, a progressive leader in retirement living.
- Benefits: Enjoy a competitive salary, company car, generous leave, and professional development.
- Why this job: Make a real difference in the lives of retirees while leading a dedicated team.
- Qualifications: Experience in property management and strong people skills are essential.
- Other info: Flexible working from home with travel across Greater London.
The predicted salary is between 36000 - 60000 £ per year.
Locations: Greater London
Package: Competitive salary, company car or car allowance with excellent Colleague benefits
About the role
Churchill Estates Management are recruiting for an Area Manager to oversee a number of independent retirement housing developments in and around Greater London, spanning from Staines across to Dartford. The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability.
The Area Manager will undertake regular visits to sites in their region, maintaining customer relationships with external landlords and Homeowners, whilst supporting and developing a team of Lodge Managers - these are our colleagues on site who co-ordinate day-to-day activities including maintenance, health & safety and events. The Area Manager will also take direct responsibility for the property management of a selection of retirement properties. In all, there are 19 sites to manage across the region.
The Area Manager supports their team's professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard.
Other duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners - the Leaseholders - negotiating with contractors and overseeing performance. The Area Manager will build internal relationships with our support teams based at Head Office in Ringwood, Hampshire. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20's) and Human Resources. This role is based from home, with extensive travel across the region. There will be occasions when visits to our Head Office will be required.
The hours of work are 9.00am – 5.30pm, Monday to Thursday and 9.00am – 5.00pm on Fridays.
About you
Our Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM, preferably with experience of the leasehold retirement sector. With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy.
You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will be extremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities. You will demonstrate excellent IT skills with sound knowledge of MS Office applications. To carry out this essential role, you will require a full UK Driving Licence and it would be preferable to be based in or around London for ease of travel.
How you will be rewarded
- Company car or cash for car allowance
- Annual leave entitlement of 25 days, plus Bank Holidays
- Day off for your birthday
- Company pension contribution
- Life assurance
- Professional development and training academy resources
- Incentive schemes for the referral of new colleagues, clients, land and management opportunities, subject to terms and conditions
- Professional memberships reimbursed
- Employee assistance programme
- Reward card
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty. We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today!
Area Manager in London employer: Churchill Estates Management
Contact Detail:
Churchill Estates Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for an Area Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since Churchill Estates Management emphasises Trust, Openness, Respect, Communication, and Honesty, think about how you can demonstrate these values in your responses and examples.
✨Tip Number 3
Showcase your people management skills! Be ready to discuss your experience in leading teams, especially in a dispersed environment. Highlight any successful projects or initiatives you've led that align with the responsibilities of an Area Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Churchill Estates Management.
We think you need these skills to ace Area Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Area Manager role. Highlight your property management knowledge and any relevant qualifications, like RICS or IRPM membership, to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your people management experience and how you align with our company values. Be friendly and confident – we love that!
Showcase Your Communication Skills: Since this role involves building relationships with various stakeholders, make sure your written application demonstrates your excellent communication skills. Clear, concise, and engaging writing will set you apart!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Churchill Estates Management
✨Know Your Stuff
Make sure you brush up on property management principles and the specifics of retirement housing. Familiarise yourself with Churchill Estates Management's values and how they align with your own experience. This will show that you're not just interested in the role, but also in the company itself.
✨Showcase Your People Skills
As an Area Manager, you'll be leading a team and interacting with various stakeholders. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your communication skills and how you build relationships, as this is key to the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to property management or team leadership. Think about how you would handle issues like budget constraints or team performance challenges. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the company's future plans, team dynamics, or how success is measured in the Area Manager role. This shows your genuine interest and helps you assess if the company is the right fit for you.
