At a Glance
- Tasks: Manage a retirement lodge, coordinate activities, and provide top-notch customer service.
- Company: Churchill Estates Management, dedicated to enhancing retirement living.
- Benefits: Competitive salary, flexible hours, and a rewarding work environment.
- Other info: Autonomous role with opportunities for personal growth and community engagement.
- Why this job: Make a positive impact on residents' lives while enjoying a friendly atmosphere.
- Qualifications: Experience in customer service, administration, or related fields is preferred.
The predicted salary is between 17857 - 17857 £ per year.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
- Salary: £17,857 per annum, plus excellent benefits
- Hours: Monday to Friday, 9am - 2:00pm (25 hours per week)
- Location: Bowling Court, The Fairmile, Henley-on-Thames, Oxfordshire, RG9 2LE
About the role
Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development.
We seek someone who loves working with people, with a background in administration and customer service.
This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.
Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners.
In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners.
You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more!
This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.
About you
This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors.
A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.
Your passion for excellent customer service is vital.
With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people.
You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. xgikmsk Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.
To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished admini
Please click on the apply button to read the full job description
Part Time Lodge Manager in Henley on Thames employer: Churchill Estates Management
At Churchill Living, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Our Ringwood location provides a vibrant community atmosphere, with opportunities for career advancement in the property management sector, alongside a competitive benefits package that reflects our commitment to employee well-being and satisfaction.
Contact Details:
Churchill Estates Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Lodge Manager in Henley on Thames
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Churchill Estates Management and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Part Time Lodge Manager in Henley on Thames
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Churchill Estates Management that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Churchill Estates Management.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Churchill Estates Management get a sense of who you are beyond your experience!
How to prepare for a job interview at Churchill Estates Management
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Churchill Estates Management and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
