Call Centre Trainer

Call Centre Trainer

Full-Time No working from home possible
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If you want to know about the requirements for this role, read on for all the relevant information. Job title: Careline Trainer Location: Office based, Ringwood Hampshire Contract / Hours: Permanent position, 37 hours per week Package: Competitive salary and excellent Colleague benefits About the Role Churchill Estates Management are recruiting for a new Call Centre Trainer to join our Customer Service team based in Ringwood. We are looking for an enthusiastic, engaging, and knowledgeable trainer to play a key role in developing our call centre colleagues. This is an exciting opportunity to take ownership of the onboarding and training journey for new starters, ensuring they have the skills, confidence, and knowledge to deliver an exceptional customer experience from day one. Working closely with the Customer Service management team, you will design and deliver engaging training programmes covering our systems, processes, products, and customer service standards. You'll also provide ongoing coaching and support to existing team members, helping to continuously develop skills, improve performance, and maintain high-quality customer interactions. If you enjoy helping others succeed, creating engaging learning experiences, and making a real impact on team performance, this could be the perfect role for you. Your key responsibilities will include: Induction

Call Centre Trainer employer: Churchill Estates Management

At Churchill Living, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and professional growth. Our Ringwood location provides a vibrant community atmosphere, with opportunities for career advancement in the property management sector, alongside a competitive benefits package that reflects our commitment to employee well-being and satisfaction.

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Contact Details:

Churchill Estates Management Recruitment Team