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- Tasks: Oversee major works and ensure high standards in retirement property services.
- Company: Leading property management company focused on independent retirement living.
- Benefits: Competitive salary, company car or cash allowance, and 25 days holiday.
- Why this job: Make a real difference in the lives of residents while managing exciting projects.
- Qualifications: Experience in facilities management and strong communication skills required.
- Other info: Fast-paced environment with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Field based, with frequent travel to the central regions including Northampton, Bedford, Birmingham and Coventry
Hours: 37 per week, Monday to Friday
Package: Competitive salary, Company car or cash for car allowance, plus excellent Colleague benefits
Churchill Estates Management (CEM) is a leading property management company specialising in independent retirement living. We pride ourselves on delivering exceptional service and maintaining the highest standards across our developments. We are now seeking an experienced Field Service Manager to join our Property Services team and play a key role in ensuring our portfolio remains safe, compliant, and well-maintained.
About the role
As Field Service Manager, you will oversee the delivery of planned and reactive Major Works across our developments, ensuring projects are completed to the highest standards. This could include managing works such as Fire Safety upgrades, Warden Call System upgrades, asset replacement, building improvements, and all manner of Section 20 Qualifying Works projects. You will work closely with subcontractors, Building Surveyors, Project teams, and Operational colleagues to ensure compliance, minimise disruption, and maintain quality throughout the development lifecycle.
The main responsibilities of the Field Service Manager are:
- Manage contractor attendance, performance and quality for all Major Works projects, ensuring works are delivered to the highest standards of quality and compliance.
- Proactively review and manage external contractors and suppliers, acting on feedback from customers and colleagues to drive continuous improvement.
- Communicate effectively with operational teams and stakeholders during works, minimising disruption and maintaining transparency.
- Monitor and report on project success and lessons learned, identifying areas of improvement and implementing corrective actions where necessary.
- Review and authorise invoices and payments for suppliers and subcontractors, challenging discrepancies or poor performance where necessary.
- Collaborate with Building Surveyors and the wider Property Services team to deliver the right solutions for our developments and our customers.
Working hours are Monday to Thursday 09:00 to 17:30 and Friday, 09:00 to 17:00.
About you
Our new Field Service Manager will demonstrate proven experience in a similar role, or strong knowledge of facilities management/site management environments, ideally within residential developments. Hands-on experience overseeing major works and remedial projects is essential, and it is desirable for your experience to have included fire safety, building improvements, and asset replacement. You will be educated to GCSE level C/5 in Maths and English, with good IT skills in MS Office, and the ability to embrace new technologies. Your personal attributes will show that you are highly self-motivated with excellent communication and problem-solving skills. You will enjoy working in a fast-paced environment, working to deadlines and remaining calm under pressure. You will also have strong organisational skills and attention to detail. A valid UK driving licence is essential to carry out this role.
Your rewards
- Competitive salary
- Cash for car or company car
- Mileage and expenses reimbursed
- Annual holiday entitlement - 25 days
Field Service Manager in Birmingham employer: Churchill Estates Management
Contact Detail:
Churchill Estates Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Field Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their recent works, especially in fire safety and building improvements. This will show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your communication skills! As a Field Service Manager, you'll need to liaise with various teams and contractors. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience in managing major works and facilities management, and don’t forget to mention any relevant qualifications or skills that match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Churchill Estates Management. Share specific examples of your past successes in similar roles and how they relate to the responsibilities outlined in the job description.
Show Off Your Communication Skills: As a Field Service Manager, communication is key! In your application, demonstrate your ability to communicate effectively with various stakeholders. Use clear and concise language, and make sure to proofread for any errors before hitting send.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Churchill Estates Management
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and the specific responsibilities of a Field Service Manager. Familiarise yourself with key terms like Major Works, fire safety upgrades, and Section 20 Qualifying Works. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare to discuss your hands-on experience overseeing major works and any relevant projects you've managed. Be ready to share specific examples where you ensured compliance and quality, as well as how you handled challenges. This will help demonstrate your capability to excel in this role.
✨Communication is Key
Since the role involves liaising with subcontractors and operational teams, practice articulating your communication style. Think of examples where you effectively communicated project updates or resolved conflicts. Highlighting your strong communication skills will be crucial in showcasing your fit for the team.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to property management and how they handle contractor performance. This not only shows your interest in the role but also gives you insight into their expectations and culture. It’s a great way to engage with the interviewers and leave a lasting impression.