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- Tasks: Lead and manage retirement housing developments while ensuring exceptional customer service.
- Company: Join Churchill Estates Management, a growing leader in retirement living accommodation.
- Benefits: Enjoy a competitive salary, company car, 25 days annual leave, and professional development opportunities.
- Why this job: Be part of a dynamic team focused on making a positive impact in retirement living.
- Qualifications: Experience in property management and strong people skills are essential; qualifications preferred.
- Other info: Flexible working from home with travel across the region; must hold a full UK Driving Licence.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Area Manager role at Churchill Estates Management .
Job Details
- Job title: Area Manager – Property Management
- Location: Greater London
- Contract / Hours: Permanent position, 37 hours per week
- Package: Competitive salary, company car or car allowance with excellent Colleague benefits
About The Role
Churchill Estates Management are recruiting for an Area Manager to oversee a number of independent retirement housing developments in and around Greater London, spanning from Staines across to Dartford.
The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability.
The Area Manager will undertake regular visits to sites in their region, maintaining customer relationships with external landlords and Homeowners, whilst supporting and developing a team of Lodge Managers – our colleagues on site who co‑ordinate day‑to‑day activities including maintenance, health & safety and events. The Area Manager will also take direct responsibility for the property management of a selection of retirement properties. In all, there are 19 sites to manage across the region.
The Area Manager supports their team\’s professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard.
Other duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners – the Leaseholders – negotiating with contractors and overseeing performance.
The Area Manager will build internal relationships with our support teams based at Head Office in Ringwood, Hampshire. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20\’s) and Human Resources.
This role is based from home, with extensive travel across the region. There will be occasions when visits to our Head Office will be required.
The hours of work are 9.00am – 5.30pm, Monday to Thursday and 9.00am – 5.00pm on Fridays.
About You
Our Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM, preferably with experience of the leasehold retirement sector.
With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy.
You will be self‑motivated, able to handle conflict, problem‑solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will be extremely well‑organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities.
You will demonstrate excellent IT skills with sound knowledge of MS Office applications.
To carry out this essential role, you will require a full UK Driving Licence and it would be preferable to be based in or around London for ease of travel.
How You Will Be Rewarded
- Competitive salary
- Company car or cash for car allowance
- Annual leave entitlement of 25 days, plus Bank Holidays
- Day off for your birthday
- BUPA Healthcare
- Company pension contribution
- Life assurance
- Professional development and training academy resources
- Incentive schemes for the referral of new colleagues, clients, land and management opportunities, subject to terms and conditions
- Professional memberships reimbursed
- Employee assistance programme
- Reward card
About Us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award‑winning, customer focused team.
Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today!
We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.
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Area Manager employer: Churchill Estates Management
Contact Detail:
Churchill Estates Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager
✨Tip Number 1
Familiarise yourself with the specific areas you'll be managing, such as Reading, North Hants, and Oxfordshire. Understanding the local property market and community needs will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the property management sector, especially those with experience in retirement housing. Attend local industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in the past. Highlight your ability to support and develop team members, as this is crucial for the Area Manager role.
✨Tip Number 4
Prepare to discuss your approach to budget management and cost control. Being able to articulate your strategies for maintaining profitability while delivering exceptional service will show that you're a strong candidate for the position.
We think you need these skills to ace Area Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and team leadership. Emphasise any qualifications you have, especially if they relate to the leasehold retirement sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Churchill Estates Management's values and how your skills align with their needs. Mention specific examples of your past achievements in similar roles.
Highlight Communication Skills: Given the importance of communication in this role, ensure you demonstrate your excellent written and spoken English skills throughout your application. Use clear and concise language.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've successfully handled conflicts or challenges in previous roles. This will illustrate your ability to manage relationships with stakeholders effectively.
How to prepare for a job interview at Churchill Estates Management
✨Showcase Your Property Management Knowledge
Make sure to highlight your experience in property management, especially if you have worked in the retirement sector. Be prepared to discuss specific examples of how you've successfully managed properties and maintained high standards of customer service.
✨Demonstrate Leadership Skills
As an Area Manager, you'll be leading a team of Lodge Managers. Share your experiences in managing teams, conducting performance reviews, and supporting professional development. Use examples that showcase your ability to motivate and guide others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle conflict. Think of scenarios where you've had to negotiate with contractors or resolve issues with stakeholders, and be ready to explain your approach and the outcomes.
✨Emphasise Your Organisational Skills
With multiple sites to manage, organisation is key. Discuss how you prioritise tasks, manage your time effectively, and ensure that all aspects of property management are covered. Mention any tools or methods you use to stay organised.
