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- Tasks: Manage retirement lodges, ensuring a happy and fulfilling lifestyle for residents.
- Company: Join Churchill Estates Management, a growing leader in retirement living.
- Benefits: Earn ÂŁ11.53 per hour, plus mileage reimbursement and generous holiday entitlement.
- Why this job: Make a positive impact on the lives of retired individuals while gaining valuable experience.
- Qualifications: Outgoing personality, computer literate, and experience in customer service or property management preferred.
- Other info: Flexible hours with opportunities for career growth in a supportive team environment.
The predicted salary is between 11 - 12 ÂŁ per hour.
Location: Surrey, travel to various lodges is essential
Pay rate: ÂŁ11.53 per hour, plus mileage reimbursed
Contract: Hours offered on an 'as and when required' basis (zero hours contract)
About the role
It’s exciting times at Churchill Estates Management and due to our growth, we are looking for compassionate Relief Lodge Managers for our retirement developments in the region. You’ll cover the absences of permanent Lodge Managers on an “as and when” basis at Lodges within reasonable travelling distance for you. Managing both the maintenance of the property and providing a first-class service to Owners, you’ll be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for Owners. Based at a central desk within the development, you’ll be a visible and reassuring presence, while administering the office and arranging contractors to maintain the building. From facilitating social events to supporting the sales team with customer viewings you’ll play a key role in the business and liaise with a range of departments and external contacts.
About you
It’s important that you understand our customers and have a desire to make a positive difference. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people and socialising. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments. Despite the high levels of social contact, you’ll also be happy working independently on your own initiative. To support with the organisation of events and administer the maintenance of the site, you’ll be computer literate with previous experience of using Outlook. Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
How you’ll be rewarded
- Mileage reimbursed
- Subsistence allowance should an overnight stay be required
- Annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked
- Life Assurance
To be part of our success story, apply today!
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Relief Lodge Manager in Surrey employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Lodge Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management or hospitality sectors. You never know who might have a lead on a Relief Lodge Manager position or can put in a good word for you.
✨Tip Number 2
Show up and shine! Attend local job fairs or industry events where Churchill Estates Management might be present. It’s a great way to meet potential employers face-to-face and make a lasting impression.
✨Tip Number 3
Be proactive! If you see a lodge that interests you, don’t hesitate to reach out directly. Express your enthusiasm for the role and how you can contribute to creating a happy environment for Owners.
✨Tip Number 4
Utilise our website! Apply through StudySmarter to streamline your application process. We’re here to help you land that Relief Lodge Manager role and support you every step of the way.
We think you need these skills to ace Relief Lodge Manager in Surrey
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your outgoing and friendly personality. Share experiences that highlight your love for people and socialising, as this is key for the Relief Lodge Manager role.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to match the job description. Highlight any relevant experience in property management, customer service, or hospitality that aligns with our values at Churchill Estates Management.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out on joining our amazing team!
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know the Company Values
Before your interview, take some time to familiarise yourself with Churchill Estates Management's values: Trust, Openness, Respect, Communication, and Honesty. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your People Skills
As a Relief Lodge Manager, you'll be interacting with a variety of people. Prepare to discuss your previous experiences in customer service or hospitality, highlighting how you've made a positive impact on others. Be ready to share stories that showcase your outgoing personality and ability to connect with residents.
✨Demonstrate Your Organisational Skills
Since the role involves managing events and maintenance, it's crucial to show that you can juggle multiple tasks effectively. Bring examples of how you've successfully organised events or managed projects in the past. This will help illustrate your ability to work independently while also being a team player.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Ask about the types of events you might organise or how they support their Lodge Managers.
