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- Tasks: Manage retirement lodges, ensuring a happy lifestyle for residents and maintaining property standards.
- Company: Join Churchill Estates Management, a growing leader in retirement living.
- Benefits: Competitive pay, mileage reimbursement, holiday entitlement, and life assurance.
- Why this job: Make a positive impact on the lives of retirees while gaining valuable experience.
- Qualifications: Outgoing personality, computer literacy, and experience in customer service or property management.
- Other info: Flexible hours with opportunities for personal growth in a supportive team.
The predicted salary is between 11 - 12 ÂŁ per hour.
Location: Somerset, travel to various lodges in the region is essential.
Pay rate: ÂŁ11.53 per hour, plus mileage reimbursed.
Contract: Hours offered on an 'as and when required' basis - zero hours contract.
About the role
It’s exciting times at Churchill Estates Management and due to our growth, we are looking for compassionate Relief Lodge Managers for our retirement developments in the region. You’ll cover the absences of permanent Lodge Managers on an “as and when” basis at Lodges within reasonable travelling distance for you. Managing both the maintenance of the property and providing a first-class service to Owners, you’ll be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for Owners. Based at a central desk within the development, you’ll be a visible and reassuring presence, while administering the office and arranging contractors to maintain the building. From facilitating social events to supporting the sales team with customer viewings you’ll play a key role in the business and liaise with a range of departments and external contacts.
About you
It’s important that you understand our customers and have a desire to make a positive difference. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people and socialising. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments. Despite the high levels of social contact, you’ll also be happy working independently on your own initiative. To support with the organisation of events and administer the maintenance of the site, you’ll be computer literate with previous experience of using Outlook. Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty.
How you’ll be rewarded
- Mileage reimbursed
- Subsistence allowance should an overnight stay be required
- Annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked
- Life Assurance
To be part of our success story, apply today!
Relief Lodge Manager in Somerset employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Lodge Manager in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Churchill Estates Management. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Be ready to showcase your personality! When you get that interview, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who can connect with the Owners and create a positive atmosphere.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you’ve had to manage conflicts or organise events. Being able to demonstrate your problem-solving skills and how you handle social situations will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our growing team at Churchill Estates Management.
We think you need these skills to ace Relief Lodge Manager in Somerset
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your outgoing and friendly personality. Share experiences that highlight your love for people and socialising, as this is key for the Relief Lodge Manager role.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to match the job description. Highlight any relevant experience in property management, customer service, or hospitality that aligns with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Churchill Estates Management. Understand their values, like Trust, Openness, Respect, Communication, and Honesty. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Relief Lodge Manager, you'll be working closely with Owners and various departments. Be prepared to share examples from your past experiences where you've successfully interacted with people, resolved conflicts, or organised events. Highlighting your outgoing personality and ability to connect with others will make you stand out.
✨Demonstrate Your Initiative
Since the role requires a lot of independent work, think of instances where you've taken the initiative in previous jobs. Whether it was managing a project or improving a process, sharing these stories will illustrate your ability to work autonomously while still being a team player.
✨Prepare for Practical Scenarios
Expect to discuss how you'd handle specific situations, such as managing maintenance issues or facilitating social events. Think through potential scenarios you might face as a Relief Lodge Manager and prepare your responses. This will show that you're ready to step into the role and tackle challenges head-on.
