Service Charge Accounts Administrator

Service Charge Accounts Administrator

Ringwood Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to manage service charge accounts and support retirement developments.
  • Company: Churchill Estates Management oversees 200+ retirement properties, providing top-notch customer care.
  • Benefits: Enjoy free parking, life assurance, birthday off, eye care reimbursement, and training courses.
  • Why this job: Be part of a friendly team with growth opportunities in accounting and finance.
  • Qualifications: GCSE Maths and English required; experience with Excel and Qube is a plus.
  • Other info: Full training provided from day one, with potential for AAT qualification.

The predicted salary is between 28800 - 43200 £ per year.

Job title: Service Charge Accounts Administrator

Location: Based inRingwood

Hours: 37 per week

About the role

It’s exciting and busy times at Churchill Estates Management (CEM) and we are looking to appoint a Service Charge Accounts Administrator to join our friendly Accounts and Finance team here in Ringwood. Based in our stunning Head Office, you’ll support the team to ensure the successful completion of Service Charge accounts for multiple retirement developments across the UK.

Duties will include:

  • Managing the development budgets process in accordance with the CEM workflow
  • Bank reconciliations
  • Produce ‘Year End’ accounts
  • Compiling Audit Files
  • Preparation of development budgets, supporting the Lodge Managers and Area Management teams out in the field
  • Dealing with Homeowner queries about their service charges and accounts
  • The hours of work are 9.00am to 5.30pm on Monday to Thursday and 9.00am to 5.00pm on Friday, with one hour for lunch.

    About you

    We’re looking for someone with excellent organisational skills, a friendly communicator and a team player who enjoys being part of an office-based team.

    Accuracy and attention to detail is key as you’ll be dealing with large amounts of numerical data.Due to the high levels of reporting, you’ll have previous experience of using Microsoft Word and Excel, ideally to intermediate level. Previous experience of the Qube Property Management System would also be an advantage.

    You’ll be educated to a minimum of GCSE level C / 5 (or equivalent) in Maths and English.

    Full training is in place from day one and we provide further opportunities to study towards an AAT accounting qualification and nurture your career in accounting and finance.

    How you’ll be rewarded

  • Competitive salary
  • Annual holiday entitlement – 24 days, plus Bank Holidays
  • Free on-site parking
  • Group Personal Pension Plan
  • Life Assurance 1 x salary
  • Day off on your birthday
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional Subscriptions
  • Training Courses
  • Professional development
  • Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty

    About us

    We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

    We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.

    However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

    Join us and be part of a professional, award winning, customer focused team.

    We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

    Service Charge Accounts Administrator employer: Churchill Estates Management Ltd

    At Churchill Estates Management, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment in our stunning Head Office in Ringwood. With a strong focus on employee growth, we provide comprehensive training from day one, including opportunities to pursue AAT accounting qualifications, alongside attractive benefits such as free on-site parking, life assurance, and a day off on your birthday. Join our award-winning team and contribute to our mission of delivering exceptional property services to retirement communities across the UK.
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    Contact Detail:

    Churchill Estates Management Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Charge Accounts Administrator

    ✨Tip Number 1

    Familiarise yourself with the Qube Property Management System, as having experience with this software can give you a significant edge. Consider taking online tutorials or courses to boost your knowledge and confidence in using it.

    ✨Tip Number 2

    Brush up on your Excel skills, especially in areas like data analysis and financial reporting. Being able to demonstrate your proficiency in handling numerical data will be crucial for this role.

    ✨Tip Number 3

    Network with current employees or professionals in the property management sector. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can help you tailor your approach.

    ✨Tip Number 4

    Prepare to discuss your organisational skills and how you manage multiple tasks effectively. Think of specific examples from your past experiences that showcase your ability to handle busy workloads and maintain accuracy.

    We think you need these skills to ace Service Charge Accounts Administrator

    Organisational Skills
    Attention to Detail
    Numerical Proficiency
    Microsoft Excel (Intermediate Level)
    Microsoft Word (Intermediate Level)
    Communication Skills
    Teamwork
    Problem-Solving Skills
    Experience with Qube Property Management System
    Budget Management
    Bank Reconciliation
    Customer Service Skills
    Ability to Handle Homeowner Queries
    Time Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Service Charge Accounts Administrator. Emphasise your organisational skills, attention to detail, and any experience with numerical data.

    Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific duties from the job description, such as managing development budgets and handling homeowner queries, to demonstrate your understanding of the role.

    Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Word and Excel, as well as any experience with the Qube Property Management System. This will show that you have the technical skills required for the job.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

    How to prepare for a job interview at Churchill Estates Management Ltd

    ✨Know Your Numbers

    As a Service Charge Accounts Administrator, you'll be dealing with numerical data regularly. Brush up on your maths skills and be prepared to discuss how you've handled budgets or financial reports in the past.

    ✨Familiarise Yourself with Qube

    If you have experience with the Qube Property Management System, make sure to highlight it during your interview. If not, do some research on it beforehand so you can speak confidently about how you would adapt to using new software.

    ✨Showcase Your Communication Skills

    This role requires dealing with homeowner queries, so be ready to demonstrate your communication skills. Think of examples where you've successfully resolved issues or communicated complex information clearly.

    ✨Emphasise Teamwork

    Churchill Estates Management values teamwork, so prepare to discuss your experiences working in a team environment. Share specific examples of how you've contributed to team success and supported your colleagues.

    Service Charge Accounts Administrator
    Churchill Estates Management Ltd
    Location: Ringwood
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