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For Companies At a Glance
- Tasks: Manage day-to-day finance operations and lead a growing team in a fast-paced environment.
- Company: Join Churchill Living, a family-run leader in housing for the over 60s.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical insurance, and more.
- Other info: Be part of a top-rated workplace with excellent growth opportunities and community involvement.
- Why this job: Make a real impact while developing your career in a supportive and rewarding environment.
- Qualifications: Experience in finance management, strong communication skills, and proficiency in Excel required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Office-based in Ringwood
Hours: Full-time, 37 hours per week.
About the role
It's exciting and busy times at Churchill Estates Management (CEM) and we are currently recruiting for a Service Charge Ledger Manager within the Accounts & Finance Department. Based at our Head Office in Ringwood, you will be responsible for the day-to-day management of the Sales Ledger, Purchase Ledger, Treasury and Credit Control functions. The Service Charge Ledger Manager will be responsible for a small, but growing team to administer the Service Charge collection for our portfolio of owners, payment and facilitation of relevant suppliers, managing receipts within siloed virtual accounts and credit control where necessary. You must be prepared to work in a high volume, fast paced environment with multiple stakeholders involved. Churchill Estates Management also prides itself on leading the way with project development, continually improving processes so your involvement with these projects is critical whilst empowering the existing team to maintain day-to-day expectations.
Tasks as a Service Charge Ledger Manager will involve:
- Overseeing the daily transactions carried out by the Sales, Purchase and Treasury Ledger Clerks as well as the debt recovery procedures of the Credit Controller to ensure internal KPIs are adhered to.
- Respond to service charge queries, allocating them to the appropriate finance colleagues and monitoring response times.
- Assist with the reconciliation of service charge transactions relating to services provided to residents.
- Work closely with the Head of Service Charge and operational teams to provide accurate information relating to service charge transactions.
- Communicating and managing our close relationships with our Suppliers.
- Overseeing future projects to streamline our processes.
- Maintain accurate financial records and datasets across Excel and internal finance systems, namely being Qube.
- Ensure compliance with relevant legislation, policies, and best practice relating to service charges.
- Lead, motivate and develop the Service Charge team, setting objectives, managing performance and building technical capability.
About you
We're looking for a stakeholder-focused, confident communicator with excellent organisational skills, who is self-motivated and able to thrive in a collaborative and busy environment. You will demonstrate previous experience in a supervisory capacity or managerial role. Accuracy and attention to detail is essential as you will be dealing with large amounts of numerical data. You will have experience of using Microsoft Word and Excel to an intermediate level. You'll be educated to GCSE level C / 5 minimum or equivalent in Maths and English Language and have an accountancy qualification. Previous experience of Qube Property Management System would be an advantage.
How you'll be rewarded
- Competitive salary
- Annual holiday entitlement of 25 days, plus Bank Holidays
- Day off on your birthday
- Individual partner private medical insurance
- Free on-site parking
- Group Personal Pension Plan
- Life Assurance
- John Lewis vouchers - £200 to all expectant mums and dads
- Bluecrest Health Screening every 3 years
- Colleague Introduction reward scheme
- Professional subscriptions
- Professional development
- Social committees and charity events
About us
We are Churchill Living, the leading provider of housing that offers freedom, independence, and unrivalled living value for the over 60s, and we're looking for people like you! As a family-run, privately-owned business we have a strong culture built on trust and integrity. We're proud of what we do, and the people we work with, and we believe in giving something back to the communities where we operate. Our success is built on our fantastic team of more than 700 Colleagues across the country, which is growing all the time. We pride ourselves on building beautiful, quality apartments in desirable locations across the country for those looking for greater freedom and independence. Our developments are designed to provide safety, support and a sense of community for our Customers to enjoy, ensuring peace of mind for them and their families. We are proud to have been voted a Sunday Times Top 10 'Best Places to Work' based on our Colleague feedback. Not only that, but we've won a host of industry awards including the prestigious Housebuilder of the Year at the WhatHouse? Awards.
Service Charge Ledger Manager in Ringwood employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charge Ledger Manager in Ringwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and property management sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you answer questions confidently and show that you're genuinely interested in being part of the team at Churchill Estates Management.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and handling financial data. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Service Charge Ledger Manager position.
We think you need these skills to ace Service Charge Ledger Manager in Ringwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Charge Ledger Manager role. Highlight your experience in managing ledgers, credit control, and any relevant software like Qube. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Churchill Estates Management. Share specific examples of your past achievements and how they relate to the responsibilities of this role.
Showcase Your Communication Skills: As a Service Charge Ledger Manager, you'll be dealing with multiple stakeholders. Make sure to demonstrate your excellent communication skills in your application. We love seeing candidates who can convey complex information clearly and effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our fantastic team!
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know Your Numbers
As a Service Charge Ledger Manager, you'll be dealing with a lot of numerical data. Brush up on your accounting principles and be ready to discuss how you've managed financial records in the past. Familiarise yourself with key metrics that are relevant to the role, as this will show your understanding of the position.
✨Showcase Your Leadership Skills
Since you'll be leading a small team, it's crucial to demonstrate your leadership experience. Prepare examples of how you've motivated and developed team members in previous roles. Think about specific challenges you faced and how you overcame them to empower your team.
✨Understand the Company Culture
Churchill Estates Management values trust and integrity, so make sure you convey your alignment with these values during the interview. Research the company’s projects and community involvement, and be ready to discuss how you can contribute to their mission of providing quality living for the over 60s.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about past experiences where you had to manage multiple stakeholders or resolve service charge queries efficiently. Practising these scenarios will help you articulate your thought process clearly.