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- Tasks: Cover Lodge Managers' absences, manage property maintenance, and organise social events.
- Company: Join Churchill Estates Management, a leading provider of retirement living accommodation.
- Benefits: Enjoy mileage reimbursement, holiday entitlement, and life assurance.
- Why this job: Make a positive impact on residents' lives while working in a supportive team environment.
- Qualifications: Friendly personality, computer literacy, and experience in customer service or property management preferred.
- Other info: Flexible hours on a zero-hours contract; ideal for students or those seeking part-time work.
- Location: Working across various developments in Devon, Cornwall, Somerset & Wiltshire
- Pay rate: £12.36 per hour, plus mileage reimbursed
- Contract: Hours offered on an \’as and when required\’ basis (zero hours contract)
About the role
It\’s exciting times at Churchill Estates Management and due to our growth, we are looking for a compassionate Relief Lodge Manager for our retirement developments across Devon, Cornwall, Somerset & Wiltshire.
You\’ll cover the absences of permanent Lodge Managers on an \”as and when\” basis at Lodges within reasonable travelling distance for you. Managing both the maintenance of the property and providing a first-class service to Owners, you\’ll be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for Owners.
Based at a central desk within the development, you\’ll be a visible and reassuring presence, while administering the office, arranging contractors to maintain the building and complying with health and safety checks and standards.
From facilitating social events to supporting the sales team with customer viewings you\’ll play a key role in the business and liaise with a range of departments and external contacts.
About you
Location-wise, this role would suit someone based in the Wiltshire area, with the ability to travel East or West towards Hampshire and Somerset, and you will be content to work as and when required (hours are not guaranteed) The position won\’t be suitable for people who are already committed to full-time work elsewhere.
It\’s important that you understand our customers and have a desire to make a positive difference. With the focus on providing a happy and fulfilling lifestyle for the Owners, you\’ll have an outgoing and friendly personality with a love of people and socialising. You\’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments. Despite the high levels of social contact, you\’ll also be happy working independently on your own initiative.
To support with the organisation of events and administer the maintenance of the site, you\’ll be computer literate with previous experience of using MS Office applications.
Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.
How you\’ll be rewarded
- Mileage reimbursed
- Subsistence allowance should an overnight stay be required
- Annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked
- Life Assurance
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty
To be part of our success story, apply today!
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Locations
Relief Manager in Taunton, Somerset employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Manager in Taunton, Somerset
✨Tip Number 1
Familiarise yourself with the values of Churchill Estates Management, especially their TORCH values: Trust, Openness, Respect, Communication, and Honesty. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns with their company culture.
✨Tip Number 2
Network within the retirement living sector or related fields. Attend local events or join online forums where you can connect with current employees or others in similar roles. This can provide you with insights into the company and potentially lead to a referral.
✨Tip Number 3
Highlight any relevant experience you have in property management, social housing, or customer service during your conversations. Be prepared to share specific examples of how you've positively impacted residents or customers in previous roles.
✨Tip Number 4
Be proactive in demonstrating your willingness to travel and work flexibly. Since this role requires covering various locations and working on an 'as and when required' basis, showing that you're adaptable and ready to step in at short notice will make you a more attractive candidate.
We think you need these skills to ace Relief Manager in Taunton, Somerset
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Relief Lodge Manager position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: Emphasise any previous experience in property management, customer service, or hospitality. Use specific examples to demonstrate your ability to manage properties and provide excellent service to residents.
Showcase Your Personality: Since this role requires a friendly and outgoing personality, make sure to convey your interpersonal skills in your application. Share anecdotes that illustrate your ability to connect with people and create a positive environment.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Show Your Compassion
As a Relief Lodge Manager, you'll be working closely with residents. Make sure to express your understanding of their needs and demonstrate your compassionate nature during the interview.
✨Highlight Relevant Experience
Discuss any previous experience in property management, social housing, or customer service roles. This will show that you have the skills necessary to manage the properties and provide excellent service to the Owners.
✨Demonstrate Flexibility
Since this role is on an 'as and when required' basis, emphasise your willingness to adapt to varying schedules and your ability to travel across the regions mentioned in the job description.
✨Emphasise Teamwork and Independence
Talk about your ability to work both independently and as part of a team. Share examples of how you've successfully collaborated with others while also being proactive in managing tasks on your own.
