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- Tasks: Manage retirement lodges, ensuring a happy lifestyle for residents and maintaining property standards.
- Company: Join Churchill Estates Management, a growing leader in retirement living.
- Benefits: Earn ÂŁ12.36 per hour, mileage reimbursement, flexible hours, and holiday entitlement.
- Why this job: Make a positive impact on the lives of retirees while enjoying a flexible work schedule.
- Qualifications: Friendly personality, computer literate, and experience in customer service or property management preferred.
- Other info: Be part of an award-winning team with exciting growth opportunities.
The predicted salary is between 12 - 16 ÂŁ per hour.
Location: Midlands - with essential travel to various retirement Lodges / developments in the region
Pay rate: ÂŁ12.36 per hour, plus mileage reimbursed
Contract: Hours offered on an 'as and when required' basis (zero hours contract)
About the role
It’s exciting times at Churchill Estates Management and due to our growth, we are looking for compassionate Relief Lodge Managers for our retirement developments in the region. You’ll cover the absences of permanent Lodge Managers on an “as and when” basis at Lodges within reasonable travelling distance for you. Managing both the maintenance of the property and providing a first-class service to Owners, you’ll be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for Owners. Based at a central desk within the development, you’ll be a visible and reassuring presence, while administering the office, arranging contractors to maintain the building and complying with health and safety checks and standards. From facilitating social events to supporting the sales team with customer viewings you’ll play a key role in the business and liaise with a range of departments and external contacts.
About you
This role will suit someone looking for a flexible role, content to work as and when required. The position won't be suitable for people who are already committed to permanent work elsewhere. It’s important that you understand our customers and have a desire to make a positive difference. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people and socialising. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments. Despite the high levels of social contact, you’ll also be happy working independently on your own initiative. To support with the organisation of events and administer the maintenance of the site, you’ll be computer literate with previous experience of using Outlook. Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
How you’ll be rewarded
- Mileage reimbursed
- Subsistence allowance should an overnight stay be required
- Annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked
- Life Assurance
To be part of our success story, apply today!
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Relief Lodge Manager - West Midlands employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Lodge Manager - West Midlands
✨Tip Number 1
Network like a pro! Reach out to your connections in the retirement and property management sectors. You never know who might have a lead on a Relief Lodge Manager position or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Contact Churchill Estates Management directly through our website and express your interest in flexible roles. Show us you’re eager to join the team!
✨Tip Number 3
Prepare for interviews by understanding our values: Trust, Openness, Respect, Communication, and Honesty. Think of examples from your past experiences that demonstrate these qualities, especially in customer service or property management.
✨Tip Number 4
Stay flexible and open-minded! Since this role is on an 'as and when required' basis, being adaptable will make you stand out. Highlight your willingness to jump in whenever needed during your conversations with us.
We think you need these skills to ace Relief Lodge Manager - West Midlands
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Relief Lodge Manager role. Highlight your experience in property management, customer service, or any relevant fields that show you understand our mission at Churchill Estates Management.
Show Your Personality: We’re looking for someone with an outgoing and friendly personality. Don’t be afraid to let your character shine through in your application. Share examples of how you've made a positive difference in previous roles!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Churchill Estates Management. Understand their values, like Trust, Openness, and Communication. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Relief Lodge Manager, you'll be interacting with a lot of people. Prepare examples from your past experiences where you've successfully managed relationships or resolved conflicts. Highlight your outgoing personality and how you can create a happy environment for the Owners.
✨Demonstrate Your Initiative
This role requires someone who can work independently. Think of instances where you've taken the initiative in previous jobs, whether it was organising an event or managing a project. Be ready to discuss how you can bring that same proactive attitude to the Lodges.
✨Prepare for Practical Scenarios
Expect questions about how you'd handle specific situations, like dealing with maintenance issues or facilitating social events. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a safe and welcoming environment for the Owners.
