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- Tasks: Manage retirement lodges, ensuring maintenance and providing excellent service to residents.
- Company: Join Churchill Estates Management, a leading provider of retirement living accommodation.
- Benefits: Enjoy flexible hours, mileage reimbursement, life assurance, and generous holiday entitlement.
- Why this job: Make a positive impact in the lives of retirees while working in a supportive team environment.
- Qualifications: Experience in property management, customer service, or hospitality is preferred; must be computer literate.
- Other info: This is a casual contract role with hours based on demand; perfect for students or those seeking flexibility.
About the role
It’s exciting times at Churchill Estates Management and due to our growth, we are looking for compassionate a Relief Lodge Manager for our retirement developments in the region.
You’ll cover the absences of permanent Lodge Managers on an “as and when” basis at Lodges within reasonable travelling distance for you. Managing both the maintenance of the property and providing a first-class service to Owners, you’ll be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for Owners.
Based at a central desk within the development, you’ll be a visible and reassuring presence, while administering the office, arranging contractors to maintain the building and complying with health and safety checks and standards.
From facilitating social events to supporting the sales team with customer viewings you’ll play a key role in the business and liaise with a range of departments and external contacts.
About you
Location-wise, this role would suit someone based in the Wiltshire area, and you will be content to work as and when required (hours are not guaranteed) The position won\’t be suitable for people who are already committed to permanent work elsewhere.
It’s important that you understand our customers and have a desire to make a positive difference. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people and socialising. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments. Despite the high levels of social contact, you’ll also be happy working independently on your own initiative.
To support with the organisation of events and administer the maintenance of the site, you’ll be computer literate with previous experience of using MS Office applications.
Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty
How you’ll be rewarded
To be part of our success story, apply today!
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Relief Lodge Manager (casual contract) - Wiltshire employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Lodge Manager (casual contract) - Wiltshire
✨Tip Number 1
Familiarise yourself with Churchill Estates Management's values, especially their focus on Trust, Openness, Respect, Communication, and Honesty. During any interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Network within the retirement living sector. Attend local events or join online forums related to property management and elderly care. Building connections can provide insights into the role and may lead to referrals.
✨Tip Number 3
Showcase your interpersonal skills during any discussions. As a Relief Lodge Manager, you'll need to interact with a variety of people, so highlight your experience in customer service or hospitality to demonstrate your ability to connect with others.
✨Tip Number 4
Be prepared to discuss your flexibility and availability. Since this is a casual contract, emphasise your willingness to work on an 'as and when required' basis and share examples of how you've successfully managed similar roles in the past.
We think you need these skills to ace Relief Lodge Manager (casual contract) - Wiltshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Relief Lodge Manager position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in property management, customer service, or hospitality. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage and support a community.
Write a Personalised Cover Letter: In your cover letter, express your passion for working with older adults and your commitment to providing a fulfilling lifestyle for residents. Mention specific examples from your past experiences that showcase your interpersonal skills and ability to work independently.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Show Your Compassion
As a Relief Lodge Manager, your ability to connect with residents is crucial. During the interview, share examples of how you've positively impacted others' lives, showcasing your compassionate nature.
✨Demonstrate Flexibility
This role requires you to work on an 'as and when required' basis. Be prepared to discuss your availability and willingness to adapt to changing schedules, highlighting any previous experience in similar roles.
✨Highlight Relevant Experience
Whether it's property management, care work, or customer service, make sure to emphasise your relevant experience. Prepare specific examples that demonstrate your skills in managing properties and providing excellent service.
✨Understand the Company Values
Familiarise yourself with Churchill Estates Management's values: Trust, Openness, Respect, Communication, and Honesty. Be ready to discuss how you embody these values in your work and interactions with others.
