Lodge Manager – Front‐of‐House & Community Concierge in Poole
Lodge Manager – Front‐of‐House & Community Concierge

Lodge Manager – Front‐of‐House & Community Concierge in Poole

Poole Full-Time 21000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee operations, manage maintenance, and coordinate community activities for residents.
  • Company: Progressive retirement living management company in Poole.
  • Benefits: Salary of £23,500, holiday, and professional development opportunities.
  • Why this job: Make a positive impact in a welcoming environment for residents.
  • Qualifications: Excellent customer service and administration skills required.
  • Other info: Join a rewarding role with a focus on community and support.

The predicted salary is between 21000 - 26000 £ per year.

A progressive retirement living management company in Poole is seeking a Lodge Manager to oversee operations at their retirement development. The ideal candidate will have excellent customer service and administration skills, managing maintenance and liaising with residents and suppliers.

You will coordinate community activities and ensure a secure, welcoming environment for Owners. This rewarding position offers a salary of £23,500 per annum plus excellent benefits including holiday and professional development.

Lodge Manager – Front‐of‐House & Community Concierge in Poole employer: Churchill Estates Management Ltd

Join a forward-thinking retirement living management company in Poole, where you will play a vital role in creating a secure and welcoming environment for residents. With a strong emphasis on professional development and a supportive work culture, this position not only offers competitive salary and benefits but also the opportunity to make a meaningful impact in the community through engaging activities and exceptional customer service.
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Contact Detail:

Churchill Estates Management Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lodge Manager – Front‐of‐House & Community Concierge in Poole

Tip Number 1

Network like a pro! Reach out to current Lodge Managers or people in the retirement living sector on LinkedIn. A friendly chat can give us insights into the role and might even lead to a referral.

Tip Number 2

Show off your personality! When you get that interview, let your passion for community engagement shine through. We want to see how you can create a welcoming environment for residents.

Tip Number 3

Prepare for situational questions! Think about scenarios where you've managed maintenance issues or coordinated activities. We need to know how you handle challenges and keep everything running smoothly.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Lodge Manager – Front‐of‐House & Community Concierge in Poole

Customer Service Skills
Administration Skills
Maintenance Management
Liaising with Residents
Supplier Management
Community Coordination
Security Management
Welcoming Environment Creation

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create a welcoming environment for others, just like you would for our residents.

Be Organised and Detail-Oriented: Since the role involves managing operations and liaising with various parties, it's crucial to demonstrate your organisational skills. Share examples of how you've successfully managed multiple tasks or projects in the past.

Connect with Our Community Spirit: We love candidates who understand the importance of community. In your application, mention any experience you have in coordinating activities or events that bring people together, as this is key to the Lodge Manager role.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get to know you better!

How to prepare for a job interview at Churchill Estates Management Ltd

Know the Company Inside Out

Before your interview, take some time to research the retirement living management company. Understand their values, mission, and the specific community they operate in Poole. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

As a Lodge Manager, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers or resolved conflicts effectively. This will demonstrate your ability to create a welcoming environment for residents.

Highlight Your Organisational Skills

You'll be managing various tasks, from coordinating community activities to liaising with suppliers. Be ready to discuss how you prioritise tasks and manage your time efficiently. Consider sharing specific tools or methods you use to stay organised.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the role, the community, and the company's future plans. This not only shows your interest but also helps you determine if this is the right fit for you.

Lodge Manager – Front‐of‐House & Community Concierge in Poole
Churchill Estates Management Ltd
Location: Poole
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