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- Tasks: Manage a retirement lodge, ensuring a welcoming environment for residents.
- Company: Churchill Estates Management, dedicated to providing exceptional care.
- Benefits: Competitive salary, flexible hours, and a supportive team.
- Why this job: Make a difference in the lives of residents while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Part-time role with potential for flexible working hours.
The predicted salary is between 12857 - 12857 £ per year.
About the role
Churchill Estates Management are recruiting for an exceptional part-time Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.
Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you’ll be the trusted, ‘go-to’ person on-site and a \’friendly neighbour\’ for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more!
This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.
About you
This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work ‘front of house’ and is focused on providing a first-class customer service with excellent administration skills.
Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.
To support with the organisation of events and to effectively administer the maintenance of the site, you’ll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
How you’ll be rewarded
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.
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Part-time Lodge Manager - Pell Court employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Lodge Manager - Pell Court
✨Tip Number 1
Network like a pro! Reach out to people in the industry or those who work at Pell Court. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for the interview by researching common questions for Lodge Manager roles. Think about your past experiences and how they relate to the job. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Dress the part! Even if it's a part-time role, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Part-time Lodge Manager - Pell Court
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. It’ll give you a clear idea of what we’re looking for in a Lodge Manager and help you tailor your application to match our needs.
Show Your Personality: We want to get to know you! Don’t be afraid to let your personality shine through in your written application. Share your experiences and how they relate to the role – it helps us see if you’d be a great fit for our team.
Highlight Relevant Experience: Make sure to emphasise any relevant experience you have that aligns with the responsibilities of a Lodge Manager. Whether it’s managing a team or working in a customer-focused environment, we want to see how your background can benefit us.
Apply Through Our Website: To make things easier for both of us, please apply through our website. It streamlines the process and ensures your application gets to the right place quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Lodge Manager. Familiarise yourself with the specific needs of retirement living and how you can contribute to creating a welcoming environment for residents.
✨Showcase Your People Skills
As a Lodge Manager, you'll be interacting with residents and their families regularly. Prepare examples of how you've successfully managed relationships in previous roles. Highlight your communication skills and ability to handle sensitive situations with empathy.
✨Be Ready for Flexibility Questions
Since the job mentions flexibility in start and finish times, be prepared to discuss your availability. Think about how you can adapt your schedule to meet the needs of the role while maintaining a work-life balance.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the community at Pell Court, and any challenges they face. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
