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- Tasks: Manage a vibrant retirement lodge and support residents with their needs.
- Company: Churchill Estates Management, dedicated to enhancing the lives of retirees.
- Benefits: Competitive salary, excellent benefits, and a supportive work environment.
- Why this job: Make a difference in the lives of residents while developing your management skills.
- Qualifications: Experience in administration and customer service is essential.
- Other info: Part-time hours with a friendly team atmosphere.
The predicted salary is between 11400 - 14200 £ per year.
About the role
Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement development as a Lodge Manager. This varied and interesting role provides you with the chance to make a positive difference every day to the lives of our Home Owners. By being a ‘friendly neighbour’, you’ll be organising activities, co-ordinating the development, managing contractors, completing health and safety checks and much more!
Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners. You’ll be the trusted, ‘go-to’ person on-site, liaising with a range of customers, contractors, suppliers and internal Churchill Colleagues.
This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.
About you
Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.
To support with the organisation of events and to effectively administer the maintenance of the site, you’ll be an accomplished administrator and computer literate, with previous experience of using Microsoft Office applications, including Outlook.
This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work ‘front of house’ and is focused on providing a first-class customer service with excellent administration skills.
How you’ll be rewarded
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.
We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our .
Part-time Lodge Manager employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Lodge Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Lodge Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Lodge Manager positions and practice your answers. We want you to showcase your customer service skills and administration experience confidently.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look the part when you go for interviews. A smart outfit can boost your confidence and show that you’re serious about the role.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Part-time Lodge Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Lodge Manager role. Highlight your experience in administration and customer service, and how it relates to working with people in a retirement setting. We love seeing how you connect your skills to our needs!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points about your experience and skills are front and centre.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do at Churchill Estates Management.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know Your Lodge
Before the interview, take some time to research Nightingale Lodge and Churchill Estates Management. Familiarise yourself with their values, services, and the community they serve. This will help you demonstrate your genuine interest in the role and show that you're a good fit for their team.
✨Showcase Your People Skills
As a Lodge Manager, you'll be working closely with residents and staff. Prepare examples from your past experiences where you've successfully managed relationships or resolved conflicts. Highlighting your customer service skills will be key to impressing the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations in the lodge. Think about scenarios like managing a resident's complaint or coordinating an event. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it's a part-time position, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set a positive tone for the rest of the interview.
