Part time Lodge Manager

Part time Lodge Manager

Cheltenham Part-Time 19286 - 19286 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a retirement development, ensuring a welcoming environment for residents.
  • Company: Join Churchill Estates Management, a leader in retirement living.
  • Benefits: Enjoy a competitive salary and excellent benefits, including flexible hours.
  • Why this job: Make a positive impact on residents' lives while working in a supportive team.
  • Qualifications: Experience in customer service or management is preferred.
  • Other info: Part-time role with a friendly atmosphere, perfect for students.

The predicted salary is between 19286 - 19286 £ per year.

  • Salary: £19,286 per annum, plus excellent benefits
  • Hours: Monday to Friday, 08:00 am to 14:00 pm, (30 hours per week)
  • Location: Moorend Park Road, Cheltenham, Gloucestershire, GL53 0LA
  • About the role

    Churchill Estates Management are recruiting for an exceptional Development Manager for our retirement development in Cheltenham. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.

    Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you’ll be the trusted, ‘go-to’ person on-site and a \’friendly neighbour\’ for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more!

    This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.

    About you

    This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work ‘front of house’ and is focused on providing a first-class customer service with excellent administration skills.

    Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.

    To support with the organisation of events and to effectively administer the maintenance of the site, you’ll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.

    How you’ll be rewarded

  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work
  • About us

    We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

    We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people.

    However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

    Join us and be part of a professional, award winning, customer focused team.

    Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty

    We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.

    We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

    Part time Lodge Manager employer: Churchill Estates Management Ltd

    Churchill Estates Management is an outstanding employer, offering a supportive work culture that prioritises employee well-being and development. With flexible part-time hours and a focus on community engagement, employees enjoy a fulfilling role in enhancing the lives of residents while benefiting from excellent perks and opportunities for personal growth in the picturesque setting of Cheltenham.
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    Contact Detail:

    Churchill Estates Management Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Part time Lodge Manager

    ✨Tip Number 1

    Familiarise yourself with Churchill Estates Management and their values. Understanding their approach to retirement living will help you connect with the team during interviews and demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Highlight your people skills! As a Lodge Manager, you'll be working closely with residents and staff. Prepare examples of how you've successfully managed relationships or resolved conflicts in previous roles.

    ✨Tip Number 3

    Research the local community in Cheltenham. Being knowledgeable about the area can show your commitment to the role and help you engage with residents more effectively.

    ✨Tip Number 4

    Prepare questions to ask during the interview. This not only shows your enthusiasm for the position but also helps you assess if the company culture aligns with your values.

    We think you need these skills to ace Part time Lodge Manager

    Customer Service Skills
    Interpersonal Skills
    Leadership Skills
    Conflict Resolution
    Organisational Skills
    Time Management
    Problem-Solving Skills
    Communication Skills
    Teamwork
    Empathy
    Attention to Detail
    Financial Management
    Health and Safety Awareness
    Adaptability

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Part-time Lodge Manager position. Tailor your application to highlight relevant experience in managing or working within retirement developments.

    Craft a Personal Statement: Write a personal statement that reflects your passion for working with people, especially in a retirement setting. Share specific examples from your past experiences that demonstrate your ability to manage a community effectively.

    Highlight Relevant Skills: Make sure to emphasise skills that are crucial for the role, such as communication, organisation, and problem-solving. Use bullet points in your CV to make these skills stand out.

    Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is essential for a managerial role.

    How to prepare for a job interview at Churchill Estates Management Ltd

    ✨Show Your People Skills

    As a Lodge Manager, you'll be working closely with residents and staff. Highlight your experience in customer service or community engagement during the interview to demonstrate your ability to connect with people.

    ✨Understand the Role

    Make sure you thoroughly read the job description and understand the responsibilities of a Lodge Manager. Be prepared to discuss how your skills and experiences align with the specific needs of the retirement development.

    ✨Prepare Questions

    Interviews are a two-way street. Prepare thoughtful questions about the role, the team, and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

    ✨Dress Appropriately

    First impressions matter! Dress smartly and professionally for your interview. A neat appearance will convey your seriousness about the role and respect for the interview process.

    Part time Lodge Manager
    Churchill Estates Management Ltd
    Location: Cheltenham
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