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- Tasks: Manage retirement lodges, ensuring a happy and fulfilling lifestyle for residents.
- Company: Join Churchill Estates Management, a progressive leader in retirement living.
- Benefits: Earn £11.53 per hour, plus mileage, with flexible hours and holiday entitlement.
- Why this job: Make a positive impact on the lives of retired individuals while gaining valuable experience.
- Qualifications: Friendly personality, computer literacy, and experience in customer service or property management.
- Other info: Be part of a growing team with ambitious plans and excellent career opportunities.
The predicted salary is between 11 - 12 £ per hour.
Location: Gloucestershire, travel to various lodges in the region is essential.
Pay rate: £11.53 per hour, plus mileage reimbursed.
Contract: Hours offered on an 'as and when required' basis - zero hours contract.
About the role
It’s exciting times at Churchill Estates Management and due to our growth, we are looking for compassionate Relief Lodge Managers for our retirement developments in the region. You’ll cover the absences of permanent Lodge Managers on an 'as and when' basis at Lodges within reasonable travelling distance for you. Managing both the maintenance of the property and providing a first-class service to Owners, you’ll be working at the heart of Churchill Estates Management, promoting a happy and fulfilling lifestyle for Owners. Based at a central desk within the development, you’ll be a visible and reassuring presence, while administering the office and arranging contractors to maintain the building. From facilitating social events to supporting the sales team with customer viewings you’ll play a key role in the business and liaise with a range of departments and external contacts.
About you
It’s important that you understand our customers and have a desire to make a positive difference. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people and socialising. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety of the Owners and the security of the developments. Despite the high levels of social contact, you’ll also be happy working independently on your own initiative. To support with the organisation of events and administer the maintenance of the site, you’ll be computer literate with previous experience of using Outlook. Previous property management, social housing, retail, care work, customer or hospitality experience would be advantageous.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally. That means we oversee more than 8000 apartments, providing property services and customer care to over 10,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty.
How you’ll be rewarded
- Subsistence allowance should an overnight stay be required.
- Annual holiday calculation based on annual entitlement of 24 days + Bank Holidays, pro-rated for hours worked.
- Life Assurance.
To be part of our success story, apply today!
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Relief Lodge Manager in London employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Lodge Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Churchill Estates Management on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show your personality! When you get the chance for an interview, let your outgoing nature shine through. Remember, they’re looking for someone who can connect with Owners and create a happy environment.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past roles in property management, care work, or hospitality that highlight your ability to manage situations and support others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Churchill Estates Management.
We think you need these skills to ace Relief Lodge Manager in London
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your outgoing and friendly personality. Share experiences that highlight your love for people and socialising, as this is key for the Relief Lodge Manager role.
Tailor Your Experience: When listing your previous experience, focus on roles that relate to property management, customer service, or hospitality. We’re looking for skills that show you can manage both the maintenance of the property and provide a first-class service to our Owners.
Highlight Your Initiative: Since you'll be working independently at times, it’s important to demonstrate your ability to take initiative. Include examples in your application where you've successfully managed tasks on your own or solved problems without much guidance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Churchill Estates Management!
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know the Company Values
Familiarise yourself with Churchill Estates Management's values: Trust, Openness, Respect, Communication, and Honesty. Be ready to discuss how you embody these values in your previous roles, especially in customer service or property management.
✨Showcase Your People Skills
As a Relief Lodge Manager, you'll be interacting with a variety of people. Prepare examples that highlight your outgoing personality and ability to connect with others. Think about times when you've made a positive impact on someone's day or resolved a conflict.
✨Demonstrate Your Organisational Skills
Since you'll be managing events and maintenance, come prepared with examples of how you've successfully organised similar tasks in the past. Discuss your experience with scheduling, coordinating with contractors, or managing multiple responsibilities at once.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle sensitive situations with Owners. Prepare for hypothetical scenarios where you might need to act with diplomacy or assertiveness. Think through your responses to show your problem-solving skills and emotional intelligence.
