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- Tasks: Manage a retirement lodge, coordinate activities, and ensure a safe environment for residents.
- Company: Join Churchill Estates Management, a leading provider of retirement living accommodation across the UK.
- Benefits: Enjoy 24 days holiday, life assurance, eye care reimbursement, and professional development opportunities.
- Why this job: Make a positive impact on residents' lives while working in a friendly, supportive environment.
- Qualifications: Customer service experience and strong administration skills are essential; Microsoft Office proficiency required.
- Other info: Ideal for those with backgrounds in hospitality, social housing, or health & social care.
- Salary: £25,000 per annum, plus excellent benefits
- Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
- Location: Warrington Road, Penketh, Warrington, Cheshire, WA5 2DQ
About the role
Churchill Estates Management are recruiting for an exceptional Lodge Manager for our brand new retirement development click apply for full job details
Lodge Manager employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lodge Manager
✨Tip Number 1
Familiarise yourself with the values of Churchill Estates Management, especially their TORCH values: Trust, Openness, Respect, Communication, and Honesty. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns well with their culture.
✨Tip Number 2
Network with current or former Lodge Managers or employees in similar roles. They can provide insights into the day-to-day responsibilities and challenges, which will help you tailor your approach and show genuine interest in the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that highlight your customer service skills and ability to manage multiple tasks. Being able to share real-life scenarios will demonstrate your capability to handle the responsibilities of a Lodge Manager effectively.
✨Tip Number 4
Research the retirement living sector and understand the unique needs of older adults. Showing that you are knowledgeable about the challenges and joys of retirement living can help you connect with the interviewers and position yourself as a compassionate candidate.
We think you need these skills to ace Lodge Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Lodge Manager position. Tailor your application to highlight relevant experiences in customer service, administration, and any previous roles in retirement living or similar sectors.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and administration. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage a property and provide excellent service.
Write a Personalised Cover Letter: In your cover letter, express your passion for working with people and your commitment to providing a positive living environment for residents. Mention specific examples from your past experiences that align with the values of Churchill Estates Management.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Lodge Manager role.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help customers, especially in a retirement or hospitality setting.
✨Demonstrate Your Organisational Skills
As a Lodge Manager, you'll need to juggle various tasks. Prepare to discuss how you've successfully managed multiple responsibilities in previous roles. Highlight any experience with event planning or administration that showcases your organisational abilities.
✨Emphasise Your People Skills
This role requires a friendly and approachable personality. Be ready to talk about how you build relationships with diverse groups of people. Share anecdotes that illustrate your ability to connect with others and create a welcoming environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to act with sensitivity and diplomacy, and be prepared to explain how you managed those situations effectively.
