Lodge Manager

Lodge Manager

Twickenham Full-Time 18000 - 27000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our retirement lodge, organizing activities and ensuring a great living experience.
  • Company: Join Churchill Estates Management, a leader in providing exceptional retirement living.
  • Benefits: Enjoy a competitive salary, excellent benefits, and a supportive work environment.
  • Why this job: Make a positive impact on residents' lives while enjoying a fulfilling and varied role.
  • Qualifications: A background in administration and customer service is essential; a passion for helping others is a must.
  • Other info: Work Monday to Friday, 9 am to 5 pm, with a one-hour lunch break.

The predicted salary is between 18000 - 27000 £ per year.

  • Salary: £22,500 per annum, plus excellent benefits
  • Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
  • Location: Gifford Lodge, Twickenham, London, TW2 5TP

About the role
Churchill Estates Management are offering an exciting opportunity for someone who loves working with people, coupled with a background in administration and customer service to join our retirement developmen…

Lodge Manager employer: Churchill Estates Management Ltd

At Churchill Estates Management, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and community. As a Lodge Manager at Gifford Lodge in Twickenham, you'll enjoy a competitive salary of £22,500 per annum, along with excellent benefits and a structured Monday to Friday schedule, allowing for a healthy work-life balance. We are committed to your professional growth, providing opportunities to enhance your skills while making a meaningful impact in the lives of our Home Owners every day.
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Contact Detail:

Churchill Estates Management Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lodge Manager

✨Tip Number 1

Make sure to highlight your experience in customer service and administration during the interview. Share specific examples of how you've positively impacted customers' lives in previous roles.

✨Tip Number 2

Demonstrate your ability to manage multiple tasks effectively. Prepare to discuss how you prioritize responsibilities, especially when coordinating activities and managing contractors.

✨Tip Number 3

Show your passion for creating a welcoming environment. Think of ways you can enhance the community feel at Gifford Lodge and be ready to share your ideas during the conversation.

✨Tip Number 4

Research Churchill Estates Management and their values. Understanding their mission will help you align your answers with what they are looking for in a Lodge Manager.

We think you need these skills to ace Lodge Manager

Customer Service Skills
Communication Skills
Organizational Skills
Problem-Solving Skills
Interpersonal Skills
Time Management
Attention to Detail
Health and Safety Knowledge
Team Management
Conflict Resolution
Adaptability
Event Planning
Contractor Management
Empathy

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Lodge Manager position. Understand the key responsibilities and the qualities that Churchill Estates Management is looking for in a candidate.

Tailor Your CV: Customize your CV to highlight relevant experience in administration and customer service. Emphasize any previous roles where you managed teams, organized activities, or provided exceptional service to clients.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create a positive environment for residents. Use specific examples from your past experiences to demonstrate how you can make a difference at Gifford Lodge.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Churchill Estates Management Ltd

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the role of a Lodge Manager.

✨Demonstrate Your Organizational Skills

Since the role involves organizing activities and managing contractors, be prepared to discuss how you prioritize tasks and manage your time effectively. Highlight any relevant experience in administration or project management.

✨Emphasize Your People Skills

As a Lodge Manager, you'll be interacting with a variety of people. Showcase your friendly personality and ability to build relationships. Consider sharing anecdotes that illustrate your ability to connect with others and create a welcoming environment.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle sensitive situations. Think of scenarios where you had to use diplomacy and efficiency, and be ready to explain your thought process and actions.

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