Lodge Manager

Lodge Manager

Haverhill Full-Time 22000 £ / year No home office possible
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At a Glance

  • Tasks: Manage a retirement lodge, ensuring smooth operations and excellent customer service.
  • Company: Join Churchill Estates Management, a leader in retirement living.
  • Benefits: Enjoy a competitive salary, Monday to Friday hours, and great perks.
  • Why this job: Make a positive impact on residents' lives in a supportive community.
  • Qualifications: Experience in administration and customer service is essential.
  • Other info: Located in Haverhill, this role offers a friendly work environment.

Salary: £22,500 per annum, plus excellent benefits

Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch

Location: Cleves Lodge, Haverhill, Suffolk - CB9 8JU

About the role

Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service.

Lodge Manager employer: Churchill Estates Management Ltd

At Churchill Estates Management, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and community engagement. Located in the picturesque Cleves Lodge in Haverhill, Suffolk, our Lodge Manager role comes with competitive benefits and a commitment to employee growth, ensuring you have the resources and opportunities to thrive in your career while making a meaningful impact in the lives of our residents.
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Contact Detail:

Churchill Estates Management Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lodge Manager

✨Tip Number 1

Familiarise yourself with the specific needs of retirement communities. Understanding the unique challenges and requirements of managing a lodge for older adults will help you stand out during interviews.

✨Tip Number 2

Network with professionals in the retirement sector. Attend local events or join online forums to connect with current Lodge Managers or those in similar roles, as they can provide valuable insights and potentially refer you.

✨Tip Number 3

Showcase your people skills. Since the role involves working closely with residents, be prepared to discuss examples of how you've successfully managed relationships and resolved conflicts in previous positions.

✨Tip Number 4

Research Churchill Estates Management. Understanding their values, mission, and the specific community at Cleves Lodge will allow you to tailor your approach and demonstrate genuine interest in the role during your interactions.

We think you need these skills to ace Lodge Manager

Customer Service Skills
Leadership Skills
Administrative Skills
Communication Skills
Problem-Solving Skills
Time Management
Team Management
Conflict Resolution
Financial Management
Organisational Skills
Empathy and Compassion
Attention to Detail
Health and Safety Awareness
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Lodge Manager position. Tailor your application to highlight relevant experience in administration and customer service.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in management, administration, and working with people. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the role.

Write a Strong Cover Letter: In your cover letter, express your passion for working with people and your commitment to providing excellent service. Mention specific examples from your past roles that showcase your skills and how they align with the Lodge Manager position.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Lodge Manager.

How to prepare for a job interview at Churchill Estates Management Ltd

✨Show Your People Skills

As a Lodge Manager, you'll be working closely with residents and staff. Make sure to highlight your experience in customer service and any relevant examples of how you've successfully managed relationships in the past.

✨Demonstrate Your Administrative Experience

Since the role requires a background in administration, be prepared to discuss your organisational skills. Bring up specific tools or systems you've used to manage tasks efficiently, as this will show your capability to handle the responsibilities of the position.

✨Research Churchill Estates Management

Familiarise yourself with the company’s values and mission. Understanding their approach to retirement living will help you align your answers with what they are looking for in a Lodge Manager.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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