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- Tasks: Manage the end-to-end property letting process and support landlords and tenants.
- Company: Join Churchill Sales & Lettings, a leading retirement estate agency with ambitious growth plans.
- Benefits: Enjoy a competitive salary, commission, 24 days holiday, and health screening.
- Why this job: Be part of a supportive team that values communication and customer service in a rewarding environment.
- Qualifications: Previous lettings experience and knowledge of legislation are essential; training and qualifications provided.
- Other info: Flexible office hours and a day off on your birthday!
The predicted salary is between 28800 - 42000 ÂŁ per year.
- Job Title : Lettings Negotiator
- Location : Office based in Ringwood
- Hours : 37 Hours per week, Monday to Friday
- Package : Competitive salary, commission structure and excellent Colleague benefits
- Our Values : TORCH â Trust, Openness, Respect, Communication, Honesty
Churchill Sales & Lettings is a highly successful and progressive national retirement estate and letting agency which forms an integral part of the Churchill Retirement Living group of companies. We pride ourselves on providing a firstâclass customer experience by ensuring our customers are supported at every step of the selling and letting process. We have exciting growth plans for the future and are looking for an experience and driven Lettings Negotiator to join us on our journey.
About the role
A fantastic position has become available for an experienced and driven Lettings Negotiator to join our rapidly growing department based in Ringwood. Reporting to the Sales & Lettings Manager, the Lettings Negotiator will be responsible for managing the end to end property letting process and property management of retirement apartments across the country.
Responsibilities
- Generating, booking and conducting market appraisals
- Generating, arranging and following up viewings
- Negotiating the best possible price for our Landlords
- Keeping Landlords up to date with the marketing of their property
- Increasing our portfolio of available and let properties
- Working closely with Lodge / Development Managers and Contractors
- Preparing and processing all paperwork for new tenancies, existing tenancies, renewals and terminations
- Processing rental payments and contractor invoices
- Bank reconciliation
- Property Management service for our fully managed portfolio
- Arranging EICRâs, EPCâs, inventories, and all other legal obligations to ensure all properties comply with current legislation
- Communicating the lifestyle benefits of Retirement Living and other USPâs
- Prepare marketing brochures for each property
In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by the Sales & Lettings Manager from time to time.
Office hours are Monday to Thursday, 09:00 to 17:30 and Friday, 09:00 to 17:00.
About You
This role is perfect for a motivated, successful, and experienced Lettings Negotiator who is looking to join a forward thinking, supportive company.
Previous lettings and / or property management experience is essential for this role, as is demonstrable knowledge of current legislation. Full training and support will be given, along with the opportunity to gain professional qualifications (ARLA / CELA).
Our new colleague will be at the forefront of our lettings department, and it is therefore essential that you are able to communicate effectively, are selfâmotivated, organised and driven to achieve and exceed targets. As a customerâservice professional, youâll be willing to go the extra mile to support our Landlords and Tenants.
You will have excellent computer skills, being familiar with MS Office applications and a high standard of written and spoken English.
Your benefits
- Competitive salary plus commission
- No weekends
- Annual Holiday entitlement of 24 days + Bank Holidays
- A day off on your birthday
- Life Assurance
- Health screening
- Eye care reimbursement
- Colleague incentives and reward schemes
- Pension Plan
- Reward Card
- Employee Assistance programme
About us
Churchill Sales & Lettings is an integral part of the Churchill Retirement group of companies.
Churchill Retirement Living is the fastest growing company in the UK retirement house building sector. A familyârun, privatelyâowned business with ambitious growth plans for the future.
We pride ourselves on building beautiful, quality, purposeâbuilt one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.
Churchill have won a host of awards; including âBest Companiesâ and were the first ever retirement living specialist to be crowned overall \âHousebuilder of the Year\â by the WhatHouse? Awards.
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Lettings Negotiator employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Lettings Negotiator
â¨Tip Number 1
Familiarise yourself with the retirement property market. Understanding the unique needs and preferences of older clients can set you apart from other candidates. Research Churchill Sales & Lettings' portfolio to speak knowledgeably about their properties during your interview.
â¨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with current Lettings Negotiators. This can provide insights into the role and may even lead to referrals that could boost your application.
â¨Tip Number 3
Prepare to discuss your previous experience in lettings and property management. Be ready to share specific examples of how you've successfully managed properties or negotiated deals, as this will demonstrate your capability and confidence in the role.
â¨Tip Number 4
Showcase your customer service skills. Since the role involves supporting landlords and tenants, think of ways to illustrate your commitment to excellent service. Prepare anecdotes that highlight your ability to go the extra mile for clients.
We think you need these skills to ace Lettings Negotiator
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in lettings and property management. Use specific examples that demonstrate your ability to manage the end-to-end letting process and your knowledge of current legislation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to join Churchill Sales & Lettings. Mention how your values align with their TORCH principles and provide examples of how you've gone the extra mile for clients in the past.
Highlight Communication Skills: Since effective communication is key in this role, emphasise your strong written and spoken English skills. Provide examples of how you've successfully communicated with landlords and tenants in previous roles.
Showcase Your Organisational Skills: Demonstrate your organisational abilities by detailing how you manage multiple tasks, such as arranging viewings and processing paperwork. Mention any tools or methods you use to stay organised and efficient.
How to prepare for a job interview at Churchill Estates Management Ltd
â¨Know Your Legislation
As a Lettings Negotiator, it's crucial to have a solid understanding of current property legislation. Brush up on the relevant laws and regulations before your interview, as this will demonstrate your expertise and commitment to compliance.
â¨Showcase Your Customer Service Skills
This role is all about providing an excellent customer experience. Be prepared to share examples of how you've gone the extra mile for clients in previous roles, highlighting your communication skills and ability to build relationships.
â¨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as negotiating with landlords or managing tenant issues. Think through potential scenarios and formulate your responses to show your problem-solving abilities and negotiation skills.
â¨Familiarise Yourself with the Company
Research Churchill Sales & Lettings and understand their values, mission, and growth plans. Being able to articulate why you want to work for them and how you align with their values will set you apart from other candidates.
