Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a retirement development, ensuring a hassle-free lifestyle for residents.
- Company: Join Churchill Estates Management, a leading provider of retirement living accommodation.
- Benefits: Enjoy 24 days holiday, life assurance, and professional development opportunities.
- Why this job: Make a positive impact on residents' lives while working in a supportive team environment.
- Qualifications: Experience in customer service or administration is essential; a passion for helping others is key.
- Other info: Work independently while being the friendly face of the community.
The predicted salary is between 19500 - 26000 £ per year.
- Salary: £23,500 per annum, plus excellent benefits
- Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
- Location: Beeches Lodge, Burnham, SL1 8FD
About the role
Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.
Reporting to the Area Manager, you\’ll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you\’ll be the trusted, \’go-to\’ person on-site and a \’friendly neighbour\’ for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more!
This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.
About you
This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work \’front of house\’ and is focused on providing a first-class customer service with excellent administration skills.
Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you\’ll have an outgoing and friendly personality with a love of people. You\’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.
To support with the organisation of events and to effectively administer the maintenance of the site, you\’ll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.
How you\’ll be rewarded
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
- Immensely rewarding work
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.
We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.
Housing Manager in Slough, Berkshire employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager in Slough, Berkshire
✨Tip Number 1
Familiarise yourself with the values of Churchill Estates Management, especially their TORCH values: Trust, Openness, Respect, Communication, and Honesty. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns well with their culture.
✨Tip Number 2
Network within the retirement living and social housing sectors. Attend local events or join online forums where you can connect with professionals in similar roles. This can provide insights into the industry and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your customer service skills and ability to manage multiple tasks. Think about situations where you successfully resolved issues or improved the living experience for residents.
✨Tip Number 4
Research the Beeches Lodge and its community. Understanding the specific needs and preferences of the residents can help you tailor your approach and demonstrate your commitment to enhancing their quality of life during interviews.
We think you need these skills to ace Housing Manager in Slough, Berkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, customer service, and any background in retirement living or social housing. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and your ability to manage a community. Mention how your personality aligns with the role of a Lodge Manager and your commitment to enhancing the lives of residents.
Highlight Relevant Skills: Emphasise your administrative skills, particularly your proficiency with Microsoft Office applications like Excel and Outlook. Include any experience you have with event organisation and health and safety management.
Showcase Your People Skills: In your application, illustrate your ability to work independently while also being a friendly and approachable figure for residents. Provide examples of how you've successfully managed relationships with customers or clients in previous roles.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help customers, especially in a similar environment.
✨Demonstrate Your Administrative Skills
Since the role requires strong administrative abilities, be prepared to discuss your experience with Microsoft Office applications, particularly Excel and Outlook. You might want to mention any relevant projects or tasks that showcase your organisational skills.
✨Highlight Your People Skills
As a Housing Manager, you'll be interacting with a variety of people. Use the interview to highlight your outgoing personality and ability to connect with others. Share anecdotes that illustrate your friendly approach and how you've built rapport with clients or residents in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle pressure. Think of scenarios where you had to manage conflicts or emergencies, and be ready to explain your thought process and the outcomes of your actions.
