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- Tasks: Make a positive impact by maintaining pristine grounds and supporting resident events.
- Company: Join Churchill Estates Management, a progressive leader in retirement living.
- Benefits: Enjoy 24 days holiday, life assurance, and professional development opportunities.
- Why this job: Shape your role while providing excellent customer service to residents.
- Qualifications: Experience in caretaking or trades, with a focus on health and safety.
- Other info: Be part of a growing team with ambitious plans for the future.
The predicted salary is between 18400 - 27600 £ per year.
Salary: £23,000 per annum, plus excellent benefits
Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch (and the occasional out of hours emergency call)
Location: Park Rise, Hornchurch, Essex, RM12 4YW
Park Rise is a stunning new collection of apartments exclusively designed for a retirement living lifestyle, based in Hornchurch and we are currently recruiting for a diligent, customer focused Caretaker.
About the role
As our new Caretaker, you will have the opportunity to make a positive difference every day to the lives of residents by ensuring that the grounds of the estate are kept pristine and free from any health and safety hazards. The Caretaker will report to the Estate Manager on site but will have the freedom to work autonomously. The role is exciting and varied with responsibility for the management and upkeep of the grounds and the maintenance of the external façade of the buildings. The Caretaker is instrumental in helping to manage the internal communal amenities within the buildings, including planning and preparing for events (whether that be one off events, or seasonal events such as Christmas) and clearing away. In addition, the Caretaker is the go-to person for all things facilities related. This could include managing and resolving an issue yourself or liaising with the appropriate parties to ensure a timely resolution to an issue.
About you
As the new Caretaker, working on site from the initial opening, you will have the opportunity to shape the role, and your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the owners and tenants, you will have an outgoing and friendly personality and be able to demonstrate a keen interest in working with customers and stakeholders. The Caretaker is a key member of a small Estate Management team based on site and will play a vital role in representing our Company. You will be confident in establishing professional and effective working relationships as this role involves working on a daily basis with a number of different stakeholders including residents, contractors, and sales and operational staff from Wates development company and London Borough of Havering. Ideally you will have previous experience as a Caretaker or similar role, or a trades background. You will have a general understanding of Health and Safety requirements in a facilities and grounds maintenance environment and be familiar with risk management processes. You must be competent in using modern technologies to help monitor and keep records of the reporting and resolution of issues. You will be dependable, trustworthy, and indiscriminate in your approach to all walks of life, with a great awareness of confidentiality.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for our future. Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
How you’ll be rewarded
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
- Immensely rewarding work
We are looking for the best people to join our business and adopt our values so if you want to be part of our success story, apply today.
Caretaker in Hornchurch employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker in Hornchurch
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Churchill Estates Management. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and facilities management. Prepare your answers, but keep them natural. We want you to sound confident and authentic when discussing your experience and how it relates to the Caretaker role.
✨Tip Number 3
Show off your personality! As a Caretaker, you'll be interacting with residents and stakeholders daily. Let your friendly and outgoing nature shine through during the interview. Share stories that highlight your customer service skills and how you've made a positive impact in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Caretaker in Hornchurch
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can make a positive difference in the lives of our residents!
Tailor Your Experience: Make sure to highlight any relevant experience you have as a Caretaker or in a similar role. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Caretaker. Familiarise yourself with the job description and think about how your skills and experiences align with the tasks mentioned, like managing grounds and ensuring health and safety.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your friendly personality and how you can create a positive environment for residents.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've handled issues in previous roles. Whether it's a maintenance problem or a customer complaint, show that you can think on your feet and resolve issues efficiently, as this will be crucial in your new role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events you might help organise, or how they measure success in the Caretaker role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
